Jhonna Partin
Clover,South Carolina
Summary
Efficient, professional customer service associate with 5 years of experience providing exceptional customer service while maintaining a high level of professionalism
Overview
7
7
years of professional experience
Work History
Lead Server/ Captain
Epic Chophouse Kingsley
Fort mill
11.2020 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
Server
Red Rocks Café
Indian land
10.2019 - 11.2020
- Greeted newly seated guests promptly, filled water glasses and brought bread to table
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection
Server
Olive Garden
Pineville
06.2017 - 10.2019
- Greeted customers, answered questions and recommended specials to increase profits
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Prepared salads, appetizers and garnishes to assist kitchen staff
Education
Pharmacy tech -
Rowan cabarrus college
Concord, NCSkills
- Restaurant experience
- Serving
- Communication skills
- Kitchen experience
- Meal preparation
- Customer service
- Hospitality
Timeline
Lead Server/ Captain
Epic Chophouse Kingsley
11.2020 - Current
Server
Red Rocks Café
10.2019 - 11.2020
Server
Olive Garden
06.2017 - 10.2019
Pharmacy tech -
Rowan cabarrus college