Jhoselyn Bautes Estrada
Miami,FL
Summary
At RWhite homes Inc, I excelled as a Property Manager, enhancing tenant satisfaction and property security, significantly reducing incidents. Skilled in property management and customer service, I streamlined rent collection, improving revenue, and maintained strict compliance with housing laws. My proactive approach in maintenance and tenant relations led to operational excellence across multiple properties.
Overview
4
4
years of professional experience
Work History
Property Manager
R white homes Inc
02.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Enhanced security measures, significantly reducing incidents on property premises.
Education
Licenciado En Administración - Business Administration
Gran Mariscal De Ayacucho
Venezuela 02.2018
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Tenant relations
- Staff management
- Property tours and inspections
- Maintenance scheduling
- Administrative support
- Multi-family property management
- Maintenance coordination
- Compliance monitoring
- Valid state name driver's license
- Property accountability
- Apartment maintenance
- Building operations
Timeline
Property Manager
R white homes Inc
02.2021 - Current
Licenciado En Administración - Business Administration
Gran Mariscal De Ayacucho
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