Jia Lewis
San Marcos
Summary
Motivated professional currently interested in pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career with Walgreens.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Server
Chuy's
02.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols, crucial for maintaining safe and sanitary environments for customers and staff.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Nike
08.2023 - 02.2024
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Specialty Sales Associate
Target
08.2022 - 08.2023
- Engaged with customers to build rapport and loyalty
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Cross trained in multiple departments to alleviate staffing shortages
- Maintained up-to-date knowledge of store sales, payment policies and security standards
Hostess
Texas Roadhouse
11.2018 - 11.2019
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Cultivated positive guest relations by managing information and orchestrating speedy seating
Education
High School Diploma -
Pine Tree High School
Longview, TX 08.2019 - 05.2021
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
Texas State University
San Marcos 08.2021 - Current
Skills
Attention to Detail
HIPAA Compliance
Effective communication skills
Problem-solving skills
Team Collaboration
Excellent math skills
Certification
CCMA - Certified Clinical Medical Assistant (NHA)
Timeline
Server
Chuy's
02.2024 - Current
Sales Associate
Nike
08.2023 - 02.2024
Group Fitness Instructor (AFFA)
07-2023
BLS/CPR (AHA)
06-2023
CCMA - Certified Clinical Medical Assistant (NHA)
05-2023
CPT - Phlebotomy Technician (NHA)
05-2023
CET - EKG Technician (NHA)
05-2023
Specialty Sales Associate
Target
08.2022 - 08.2023
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
Texas State University
08.2021 - Current
High School Diploma -
Pine Tree High School
08.2019 - 05.2021
Hostess
Texas Roadhouse
11.2018 - 11.2019
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