Jiaming Lei
Blue Bottle Coffee
Brooklyn,NY
1
Certification
2027
years of professional experience
Dynamic server with experience in customer service. With a Bachelor of Fine Arts and a dedication to enhancing skills in the coffee industry, eyes for detail and exceptional multitasking capabilities are consistently brought to the forefront. Proven ability to work collaboratively within a team to deliver outstanding service. Passionate about coffee preparation and ready to contribute to a vibrant working environment and support its growth
Work History
Shift Supervisor
1 Year 7 Months- Coordinated barista workflow to optimize service delivery in fast-paced specialty coffee environment.
- Trained baristas on espresso preparation, brewing standards, customer service, and café operating procedures.
- Uphold specialty coffee standards and performed routine equipment calibration to maintain beverage quality and consistency.
- Maintained beverage quality and consistency by upholding specialty coffee standards and performing routine equipment calibration.
- Ensured a clean, organized, and sanitary café environment in compliance with health and safety standards.
- Addressed inquiries and resolved service issues to enhance customer experience and maintain a welcoming café environment.
Restaurant Server
2 Years- Delivered exceptional customer service in a fast-paced restaurant environment.
- Assisted in training new staff on service protocols and menu offerings.
- Demonstrating strong multitasking abilities.
Restaurant Server
1 Year- Managed multiple tables efficiently while ensuring timely order processing.
- Collaborated with Sushi Chef and co-workers for precise order entry.
- Utilized POS system for accurate payment processing.
Photography Lab Volunteer
- Maintained wet lab and lighting studio facilities during scheduled shifts, ensuring operational readiness for photography projects.
- Managed equipment checkout and return processes, ensuring accurate inventory records and proper equipment use.
- Troubleshot technical issues in darkroom and lighting studio, resolving equipment problems to minimize downtime and support user needs.
- Reported maintenance, safety, and facility concerns to Photography Facilities Coordinator, contributing to a safe and efficient laboratory environment.
Photographer
3 Years 7 Months- Completed multiple photography projects, enhancing portfolio with a variety of styles.
- Attention to detail, ensuring that every shot captures the essence of the moment. The experience has fostered adaptability and creativity, enabling the ability to work in various conditions.
- Developed time management and organized skills to meet tight deadlines and client demands.
Education
Bachelor of Fine Arts
Associate Degree
Skills
Inventory management
Employee training
Workplace safety
Customer service
Team leadership
Multitasking abilities
Fast Learner
Bilingual
Certification
- CSP Barista Skills-Intermediate 03/22/2025
- CSP Roasting-Foundation 01/22/2026
Timeline
Restaurant Server
Fusion Dumpling
01.2023 - 01.2025Read More
Restaurant Server
Toyama
01.2023 - 01.2024Read More
Photographer
Freelance
01.2023 - 2025Read More
City College of San Francisco
Associate Degree
Read More
Shift Supervisor
Blue Bottle Coffee
2025 - CurrentRead More
Photography Lab Volunteer
San Jose State University
2023 - 2025Read More
San José State University
Bachelor of Fine Arts
Read More