Jianna Transue
West Warwick,RI
Summary
Outgoing front desk employee elevating guest expectations by offering world-class service while promoting exciting amusement events. Offering proven guest service and cash handling experience in a fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures. I am also a full-time student working towards post-secondary schooling to earn a degree in business.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Alley Katz Bowling Center
Joseph Transue
10.2022 - Current
- Maintained cleanliness and organization of the bowling workspace, working closely with employees to systemize tasks.
- Provided exceptional customer service to customers to satisfy the customer
Jerry's Supermarket
Amanda Broady
07.2021 - 10.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out" rule.
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Removed trash, put carts away, and swept rugs for a professional appearance.
Education
High School Diploma -
West Warwick High School
West Warwick, RI06.2023
Associate of Arts - General Studies
Community College of Rhode Island
Warwick 09.2023 - Current
Skills
- Promotional Events
- Customer Satisfaction
- Customer Loyalty
Sports
I am a bowler. I have been bowling competitively since I was 8 years old and I used to bowl in the RI travel league. My biggest accomplishments are high average, high game, Youth Adult Tournament win, RI Pepsi tournament win, and RI Pepsi Tournament 2nd Place. I have had many more accomplishments from this sport and received over $1,000 in scholarships.
Community Service
Alley Katz After School Volunteer: Freshman and Sophomore Year
After school, I would supervise younger children while they bowled and help them to their lanes. I would also help them get their shoes and hand out their food and drinks to them. After they left I would help clean the tables, put bowling balls away, and put shoes away. By doing this I earned over 30 hours of community service.
Timeline
Associate of Arts - General Studies
Community College of Rhode Island
09.2023 - Current
Alley Katz Bowling Center
Joseph Transue
10.2022 - Current
Jerry's Supermarket
Amanda Broady
07.2021 - 10.2022
High School Diploma -
West Warwick High School