Jianne Soto
Los Angeles,CA
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Sharetea
Santa Monica, CA
06.2022 - Current
- Trained new employees on beverage preparation and customer service standards.
- Supervised team members during busy shifts to ensure efficient service.
- Resolved customer complaints promptly to enhance overall satisfaction.
Cashier
Yama Sushi
Los Angeles, CA
06.2023 - 04.2025
- Assisted customers with inquiries and provided product information promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Barista
Ume Tea
Los Angeles, CA
06.2024 - 09.2024
- Prepared and served a variety of tea-based beverages to customers.
- Managed inventory levels, restocking supplies as needed for smooth operations.
- Greeted customers and took orders for boba drinks, food items, and other beverages.
Education
Bachelor of Arts - Game And Interactive Media Design
University of California, Santa Cruz
Santa Cruz, CA06-2025
High School Diploma -
El Segundo High School
El Segundo, CA06-2021
Skills
- Team leadership
- Customer service
- Problem solving
- Attention to detail
- Punctuality
- Time management
- Adaptability
- Quality control
Certification
- Food Handlers License
Languages
Spanish
Elementary
Timeline
Barista
Ume Tea
06.2024 - 09.2024
Cashier
Yama Sushi
06.2023 - 04.2025
Shift Lead
Sharetea
06.2022 - Current
Bachelor of Arts - Game And Interactive Media Design
University of California, Santa Cruz
High School Diploma -
El Segundo High School
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