Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jiawen Su

Holly Care Home Health Inc
Rosemead,CA
3
Languages
1
year of professional experience

Detail-oriented receptionist with strong organizational skills and expertise in scheduling and data entry. Committed to creating a welcoming environment and enhancing patient satisfaction through effective communication and operational efficiency.

Work History

Receptionist

5 Months
Holly Care Home Health Inc | 05.2025 - 10.2025

Receptionist

6 Months
Dr Wang Office | 09.2024 - 03.2025
  • Greeted and assisted patients, ensuring a welcoming environment at the front desk.
  • Managed appointment scheduling using electronic health record systems for improved efficiency.
  • Answered phone calls and addressed inquiries, enhancing patient communication and satisfaction.
  • Processed patient intake forms, maintaining accurate records and confidentiality standards.
  • Coordinated with the medical staff to streamline patient flow and operational processes.
  • Handled billing inquiries, providing clear information on services and payment options.
  • Maintained cleanliness and organization of reception area to uphold professional appearance.
  • Supported office administrative tasks, contributing to overall team productivity and effectiveness.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Education

High School Diploma

ALHAMBRA HIGH SCHOOL | Alhambra, CA

Skills

Organization skills
Time management
Telephone skills
Data entry
Scheduling
Scheduling appointments
Greeting and seating clients
vital sign

Languages

Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Full Professional
English
Limited Working

Timeline

Receptionist

Holly Care Home Health Inc
05.2025 - 10.2025Read More

Receptionist

Dr Wang Office
09.2024 - 03.2025Read More

ALHAMBRA HIGH SCHOOL

High School Diploma
Read More
Jiawen Su