Jibrail Hamlett
Bergenfield,NJ
Summary
Proven expertise in logistics management and strategic issue resolution, demonstrated during my tenure at Quest Diagnostics. Excelled in safety protocols and interpersonal communication, significantly enhancing client satisfaction and operational efficiency. Skilled in organizing and prioritizing tasks, my approach led to a notable increase in concession revenues, showcasing my ability to drive results and maintain high standards.
Overview
11
11
years of professional experience
Work History
Medical Transport Specialist
Quest Diagnostics
Clifton, NJ
08.2019 - Current
- Utilized the company vehicle to timely transport specimens, supplies, reports, equipment, and materials to the appropriate destination, while protecting critical health information.
- Documented and provided appropriate client satisfaction information to Logistics Management.
- Engage and develop relationships with clients, and communicate client concerns to local leadership.
- Accountable for adhering to all procedures, which encompass, but are not limited to, timekeeping, attendance, punctuality, and the safety and cleanliness of vehicles.
- Organized delivery schedules and provided clients with timely updates.
Auto Parts Driver
Honda of Tenafly
Tenafly, NJ
06.2017 - 03.2019
- Responsible for delivering and picking up parts, equipment, and other dealership necessities.
- Maintained a detailed delivery log, handled cash, and recorded invoices.
- Assisted service team with restocking inventory.
- Collected payments from customers and vendors.
- Maintained routine maintenance and cleaning of the delivery vehicle.
Staff Manager
Papa Johns
Bergenfield, NJ
12.2015 - 11.2017
- Monitored and maintained cash flow to prevent shortages.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Processed customer and vendor invoices and payments.
- Greeted guests entering and exiting the restaurant to maintain high customer service standards.
- Managed inventory efficiently.
- Contributed to the increase of concession revenues in accordance with the requirements of the company.
Crew Member
Papa Johns
Bergenfield, NJ
04.2014 - 12.2015
- Organized inventory, replenished shelves, and resupplied dining, kitchen, and counter areas.
- Welcomed customers to promote great customer service and a positive ordering experience.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Skills
- Logistics management
- Safety protocols implementation
- Effective Organizational Skills
- Strong Interpersonal Communication
- Efficient Task Management
- Strategic Issue Resolution
Timeline
Medical Transport Specialist
Quest Diagnostics
08.2019 - Current
Auto Parts Driver
Honda of Tenafly
06.2017 - 03.2019
Staff Manager
Papa Johns
12.2015 - 11.2017
Crew Member
Papa Johns
04.2014 - 12.2015