JIBREEL FORD
Buffalo,NY
Overview
3
3
years of professional experience
1
1
Certification
Work History
SALES DEVELOPMENT REPRESENTATIVE
MOD Tech Labs
03.2023 - 06.2023
- Crafted 3 digital case studies for use on website and social media to attract potential business partners
- Added 200+ verified contacts into Hubspot to grow networks and set up new business ventures
- Developed e-mail marketing campaigns and social media content to increase brand awareness.
ACCOUNT SUPPORT REPRESENTATIVE
ACV Auctions
01.2022 - 09.2022
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Logged 150+ inbound calls per week to document customer issues, updates, and information for the titles team
- Proofread instructional documents and guides to assist with onboarding and training new employees.
BUSINESS DEVELOPMENT REPRESENTATIVE
Kee Safety
04.2021 - 12.2021
- Generated 200+ cold calls per week to establish business leads
- Scheduled virtual and in-person meetings for safety assessments, product demos, and team lunches
- Followed up with customers after sales to gain feedback.
MARKETING STUDENT ASSISTANT
University at Buffalo School of Management
02.2020 - 05.2020
- Produced engaging content for web and digital channels aiming to convert prospective program applicants
- Developed and managed 4+ email campaigns in Mailchimp
- Measured effectiveness of marketing, advertising and communications programs and strategies.
Education
Bachelor of Science Business Administration - Marketing
UNIVERSITY AT BUFFALO
Buffalo, NY05.2020
Skills
- Understanding Customer Needs
- Sales Team Collaboration
- Efficient and Detail-Oriented
- Customer Account Management
- Data Entry and Maintenance
- Client Relationships
- Call Documentation
- Client Needs Assessment
- Interpersonal Communication Skills
Volunteer Experience
MARKETING SPECIALIST, BootSector, Buffalo, NY
07/2023 - 11/2023
Responsible for designing, organizing, and scheduling social media posts to promote Buffalo Startup Weekend 2023
ANIMAL CARE VOLUNTEER, Niagara County SPCA, Wheatfield, NY
07/2019 - 08/2021
Assisted in maintaining and improving welfare for various animals available for adoption.
Digital Proficiencies
- Salesforce
- Zoho
- HubSpot
- Adobe Suite (Photoshop, Premiere, InDesign)
- Microsoft 365 (Word, Excel, Powerpoint)
- Mailchimp
Certification
- Marketing Analytics Foundation, Meta - September 2023
- Foundations of Digital Marketing and E-commerce, Google - September 2023
- Data Analysis with Spreadsheets and SQL, Meta - October 2023
- Attract and Engage Customers with Digital Marketing, Google - October 2023
Timeline
SALES DEVELOPMENT REPRESENTATIVE
MOD Tech Labs
03.2023 - 06.2023
ACCOUNT SUPPORT REPRESENTATIVE
ACV Auctions
01.2022 - 09.2022
BUSINESS DEVELOPMENT REPRESENTATIVE
Kee Safety
04.2021 - 12.2021
MARKETING STUDENT ASSISTANT
University at Buffalo School of Management
02.2020 - 05.2020
Bachelor of Science Business Administration - Marketing
UNIVERSITY AT BUFFALO
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