Jibri Ballard
Greenville
Summary
Professional Summary
Results-driven business professional with experience in sales, retail management, and administrative operations. Proven ability to lead teams, support organizational efficiency, and deliver strong customer focused solutions in fast paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
AT&T
Greenville, NC
10.2024 - Current
- - Drive revenue through consultative sales of wireless products and service plans.
- - Analyze customer needs to recommend cost-effective, value-driven solutions.
- - Process transactions accurately while maintaining compliance with company policies.
- - Contribute to team sales goals and maintain strong customer retention metrics.
Office Administrator
East Carolina University – Mathematics Department
Greenville, NC
11.2023 - Current
- - Provided administrative support for five academic departments in a fast-paced office environment.
- - Created and maintained Excel spreadsheets for budgets, supplies, and print management.
- - Managed data entry, phone communications, and faculty/student inquiries.
- - Supported operational efficiency through organization and process improvement.
Manager
Dollar General
Greenville, NC
11.2024 - 09.2025
- - Directed daily store operations, ensuring efficiency, policy compliance, and customer satisfaction.
- - Supervised and trained employees, supporting scheduling, task delegation, and performance standards.
- - Managed cash handling, sales reconciliation, and inventory control.
- - Addressed operational issues and customer concerns to maintain smooth business operations.
Manager
Domino’s
Greenville, NC
03.2022 - 06.2023
- Promoted to Manager within three months based on performance and leadership ability.
- Oversaw daily operations serving high customer volume while maintaining service standards.
- Implemented promotional strategies contributing to 20% year-over-year sales growth.
- Trained and motivated team members to improve productivity and retention.
Education
B.S. Business Administration - Management
East Carolina University – College of Business
05.2024
Skills
- Business Operations & Store Management
- Sales Strategy & Customer Engagement
- Team Leadership & Training
- Administrative Support & Data Management
- Budget Tracking & Inventory Control
- Microsoft Excel & Microsoft Office
Timeline
Manager
Dollar General
11.2024 - 09.2025
Sales Associate
AT&T
10.2024 - Current
Office Administrator
East Carolina University – Mathematics Department
11.2023 - Current
Manager
Domino’s
03.2022 - 06.2023
B.S. Business Administration - Management
East Carolina University – College of Business