JIHANE HAMDANI
Boston,USA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Cambridge Heath Alliance
09.2024 - Current
- Administer patient assessments and documented vital signs in electronic health records.
- Coordinate patient scheduling, ensuring seamless appointment management and reduced wait times.
- Educate patients on treatment plans, medications, and preventative care measures effectively.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Phlebotomist
Quest Diagnostics
10.2023 - 06.2024
- Performed venipuncture, finger stick phlebotomy and heel stick (pediatric patients)
- Registered patients into the system with correct insurance, demographic and other forms related
- Placed correct test orders by physicians and appropriately labeled specimens
- Ensured adequate stocking of supplies
Research Assistant
VA Boston Healthcare System
08.2021 - 06.2022
- Conducted novel research on detection and expression of stress response genes in bladder ischemia for patients of VA research
- Performed lab experiments including sample preparation for analysis, data collection, western blot, gel electrophoresis and real time PCR
- Managed the day-to-day operations of the research laboratory by preparing tissues for molecular and biochemical analysis, microtomy, and immunostaining.
- Recorded data accurately and keep it organized for reference
Medical Receptionist/Front Desk
Agility Orthopedics
05.2021 - 08.2021
- Scheduled up to 80 patient appointments daily, updated patient records, billing information and other documentation in compliance with HIPAA
- Collected co-payment, updated insurance and other necessary information
- Facilitated referrals and treatment authorization
- Responded to up to 100 phone calls and email messages daily from patients and insurance providers
Education
B.S. - Biology, Minor in Forensic Science
Suffolk University
Boston, MA05.2020
Certified Phlebotomy Technician - Phlebotomy
Bunker Hill Community College
Charlestown, MA12-2022
Skills
- Extensive experience in healthcare environments
- Lab Research: 2 years of clinical research experience in Molecular Genetics
- Software and Technology: Proficient in MS Office Suite, SigmaPlot Software, Data Analysis
- Professional Skills: Customer Service, Communication, Team Player, Attention to Detail
RESEARCH EXPERIENCE
- Research Assistant - Suffolk University, Boston, MA - 2019-01 to 2019-05
- Dr. Celeste Peterson, Molecular Biology
- Demonstrated accurate pipetting and aseptic techniques
- Used sterile techniques for preparation of tissue culture reagents
- Protein-protein interaction between prey fused to the Alpha subunit of RNAP (RNA Polymerase); and bait fused to a DNA-binding protein (cl), ELISA, Bacterial Cell Culture and cloning via Ligation
Languages
French
Full Professional
Timeline
Medical Assistant
Cambridge Heath Alliance
09.2024 - Current
Phlebotomist
Quest Diagnostics
10.2023 - 06.2024
Research Assistant
VA Boston Healthcare System
08.2021 - 06.2022
Medical Receptionist/Front Desk
Agility Orthopedics
05.2021 - 08.2021
B.S. - Biology, Minor in Forensic Science
Suffolk University
Certified Phlebotomy Technician - Phlebotomy
Bunker Hill Community College