I Love to work, Im Never late, and I dont call in. Authorized to work in the US for any employer
Overview
19
19
years of professional experience
Work History
Manager
Create A Cig
08.2019 - 07.2025
I am the manager and I place orders and make schedules
Customer Service Representative
Sitel
03.2015 - 05.2018
Assist customers with electric accounts by starting stropping or transferring services, advising of balance, set up payment arrangements and explaining bills
Waitress
Kat Daddys BBQ
08.2013 - 07.2015
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Office Manager
Hernandez boys tire services
11.2012 - 06.2013
Made Schedules and paid bills, I also took payments from customers, advised of amounts owed, answered phones, set up appointments, and cleaned office area.
Waitress
Rosas Casita
08.2010 - 12.2010
Served guest, took food orders, cleared tables.
Tech Support
SITEL
07.2008 - 11.2008
ONLINE TECH SUPPORT OR CAPITOL ONE, ASSISTED CUSTOMERS WITH UNLOCKING ACCOUNT AND LOGGING IN
Waitress
Pizza Hut
05.2006 - 04.2007
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
general studies -
Eldorado High School
Eldorado, TX
05.2007
Skills
Receptionist
Billing
Retail Sales
Filing
Office Management
Technical Support
Assistant Manager Experience
Data Entry
Scheduling
Inventory Control
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Task delegation
Relationship building
Additional Information
I am able to work with duel screens, I am a fast Learner, and i love to help people.