Jilian Longoria
Corpus Christi,TX
Summary
Hardworking Service Expert, who is dependable and reliable. Thrives independently or as a team member. Proactive in creating a safe and productive environment. Very punctual and will not only meet, But will exceed all expectations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Waitress/Server
Cracker Barrel Restaurant
02.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Customer Service Assistant
HEB Grocery Store
09.2015 - 10.2016
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
Cashier
Mcdonalds
03.2014 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Solomon Coles
Corpus Christi04.2017
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Handling Complaints
Timeline
Waitress/Server
Cracker Barrel Restaurant
02.2017 - Current
Customer Service Assistant
HEB Grocery Store
09.2015 - 10.2016
Cashier
Mcdonalds
03.2014 - 08.2015
GED -
Solomon Coles