Jill Adkins
Ooltewah,Tennessee
Summary
My willingness to take on added responsibilities to meet team and client goals consistently resulted in repeat business and referrals and underpinned my commitment to results through proficient decision-making and problem-solving. Leveraging skills in organization, project scheduling, and stakeholder communications, I streamlined real estate transactions, boosting efficiency and fostering strong relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Closing Coordinator
R.P. Homes LLC
Tennessee
06.2023 - Current
- Optimized workflow efficiency by developing standardized procedures for document organization, storage, and retrieval systems.
- Maintained comprehensive records of completed transactions for future reference and analysis.
- Enhanced client satisfaction by ensuring timely and accurate preparation of closing documents.
- Streamlined closing processes by implementing efficient organization and communication strategies.
- Improved team efficiency through proactive management of deadlines, scheduling appointments, and coordinating communications.
- Maintained strong relationships with external partners such as title companies, appraisers, inspectors for seamless coordination during closings.
- Coordinated with multiple parties including lenders, agents, and attorneys for successful closings.
- Contributed to company growth through providing exceptional customer service that resulted in repeat business and referrals.
- Prioritized high-level organizational skills in managing multiple projects simultaneously while adhering to strict deadlines.
- Reduced errors in document preparation by meticulously reviewing contracts, title commitments, and loan packages.
- Expedited transaction completion by diligently following up on necessary documentation from all involved parties.
Real Estate Agent
RP Realty LLC
Tenessee
01.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Real Estate Leasing Coordinator
White Water Property Management
Tenessee
01.2021 - 04.2023
- Developed strong rapport with both current and prospective tenants by consistently providing exceptional customer service.
- Negotiated favorable lease terms for both tenant and landlord, balancing the needs of each party.
- Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
- Maintained thorough knowledge of current market trends to provide informed recommendations on rental pricing strategies.
- Monitored competitor activity in the local rental market to identify opportunities for growth or improvement in our services offerings.
- Streamlined the leasing process for prospective tenants, ensuring timely completion of application materials and background checks.
- Facilitated a smooth move-in experience for new tenants through clear communication regarding requirements and expectations.
- Improved tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
- Enhanced customer service by promptly responding to questions and providing accurate information about available properties.
- Increased lease renewal rates with proactive communication and personalized follow-up strategies.
- Provided ongoing support for tenants throughout their lease term by addressing any concerns or requests promptly and professionally.
Skills
- Multitasking proficiency
- Decision-Making Competence
- Record Keeping Efficiency
- Conflict resolution techniques
- Organization and Planning
- Problem-Solving
- Project Planning
- Project Scheduling
Certification
- Real Estate License- Greater Chattanooga Real Estate Commission
- Real Estate License- Georgia Real Estate Commission
- Certified Associate in Project Management (CAPM) -In Progress
Timeline
Real Estate Closing Coordinator
R.P. Homes LLC
06.2023 - Current
Real Estate Agent
RP Realty LLC
01.2021 - Current
Real Estate Leasing Coordinator
White Water Property Management
01.2021 - 04.2023