Jill Brouillard

• Facilitate Instructor Led Learning for Customers, Partners and Internals
• Mentor Technical Training Specialists on Product Knowledge, UKG Behaviors and Processes and Procedures
• Lead strategy meetings with peers to design standardized practices for delivering internal learning to our internals and partners
• Collaborating outside the team with Principal Solution Consultants and Principal Implementation Advisors to document best practices to reinforce in our learning
• Designed and implemented a training strategy for Preparing and equipping Partners to deliver UKG Internal Learning.
• Crafted Standard Operating Procedures and job aids for Administrate responsibilities and internal processes
• Curriculum champion for Absence products and acted as a Subject Matter Expert of Timekeeping courses as well
• Gold build tested exercises to validate that labs worked as designed
• Collaboratively aided Learning Experience Design in re-writing content for Configuring & Managing Pay Rules we well as Absence Manager classes.

Facilitate Instructor Led Learning for customers

• Promoted data governance and stewardship through collaboration with human resources subject matter experts.
• Analyzed large data sets to detect behavioral and operational patterns with potential to negatively impact productivity.
• Served as resource steward for HR leadership, overseeing factors such as budgets and billing.
• Supported human resources department in areas such as people metrics, reporting, finance and analytics.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Collaborated closely with upper management to drive strategy through development and implementation of new processes.