JIll Pyle

Procurement of both residential and commercial lighting products.

Contacting distributors

Providing customers with bids

Invoicing for products or services rendered

'Notify the crews, schedule the install and insure all materials, tools and products were available

• Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
• Followed up with patients to reschedule missed appointments.

• Performed various job-related duties, including ADL assistance, vital signs, EKGs, wound care, foley care and Accuchecks for several patients per assignment.
• Recorded vital signs and intake and output of many patients per shift, documenting information.
• Applied clean dressings, slings, stockings and support bandages to protect patient wounds and prevent infections.
• Utilized wheelchairs and hospital beds to transfer patients from room to X-ray or lab.
• Worked effectively within healthcare teams on successful group and solo initiatives.

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
• Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.

• Developed and actualized customer service initiatives to decrease wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
• Energized and motivated in performing sales floor activities including merchandising and selling.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.

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• Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of patient to nursing supervisor.
• Documents actions by completing forms, reports, logs, and records . Maintains work operations by following policies and procedures.
• Protects organization's value by keeping patient information confidential.

• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Provided mobility assistance such as walking and regular exercising.