Jill Landrigan
Richmond
Summary
Leverage 24 years of healthcare industry experience to efficiently manage the daily operations of a dental practice, ensuring the seamless delivery of high-quality patient services and elite customer service.
Overview
22
22
years of professional experience
Work History
Office Coordinator
Pearly White Dental Studio
Mechanicsville, VA
12.2025 - Current
- Coordinated patient scheduling, ensuring optimal appointment flow and minimal wait times.
- Managed office supplies inventory, implementing cost-effective purchasing strategies.
- Streamlined patient intake process, enhancing efficiency and improving overall customer experience.
- Developed training materials for new staff, fostering consistent operational practices across the team.
Operations Manager
Greenville Smiles, PA
Greenville, South Carolina
01.2013 - 01.2024
- Streamlined operational processes to enhance efficiency and reduce costs.
- Developed and executed training programs, enhancing staff skills and productivity.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence.
- Oversaw inventory management systems, ensuring accurate stock levels and timely replenishment.
- Fostered a culture of continuous improvement, encouraging innovative solutions from team members.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
Office Manager
Dental Practice of Dr. William A. Walker
Huntington, NY
01.2004 - 01.2013
Education
Associate of Science - Liberal Arts Curriculum-Psychology and Sociology coursework; Science coursework (Biology and Chemistry)
Suffolk Community College
Brentwood, New YorkSkills
- Excellent communication skills and knowledge of medical and dental terminology and HIPPA regulations required for interacting with patients, staff, public and vendors and to lead a team to achieve operational efficiency
LEADERSHIP
A dynamic team leader with a friendly, patient-orientated approach with attention to finding solutions to issues and thinks critically to overcome challenges within a medical practice environment.
Timeline
Office Coordinator
Pearly White Dental Studio
12.2025 - Current
Operations Manager
Greenville Smiles, PA
01.2013 - 01.2024
Office Manager
Dental Practice of Dr. William A. Walker
01.2004 - 01.2013
Associate of Science - Liberal Arts Curriculum-Psychology and Sociology coursework; Science coursework (Biology and Chemistry)
Suffolk Community College