Dynamic Business Analyst and Project Manager with a proven track record at ConsultNet and IAB Financial Bank. Excelled in optimizing business processes and project outcomes, leveraging skills in Data Analysis and effective team collaboration. Achieved operational excellence and stellar customer satisfaction, demonstrating a keen ability for Requirements Gathering and Business Process Improvement. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Hi, I’m
Jill Newhard
Layton,UT
Summary
Overview
15
years of professional experience
1
Certification
Work History
ConsultNet
Business Analyst
02.2019 - Current
Job overview
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Provided technical support for troubleshooting analytics and reporting issues.
- Identified patterns and trends in large data sets and provided actionable insights.
Robert Half Agency
Project Manager
01.2018 - 12.2018
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines and milestones.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Not Applicable
Career Break
07.2017 - 01.2018
Job overview
- One of multiple people who left when the company when it was sold to another company.
- Moved from Indiana to Utah.
IAB Financial Bank
Project Manager
05.2009 - 06.2017
Job overview
- Planned, designed, and scheduled phases for large projects.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Developed and implemented project plans to ensure successful execution.
- Reported regularly to managers on progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
Education
Indiana Institute of TechnologyFort Wayne, IN
MBA from Accounting/Management/Human Resource
University Overview
Indiana Institute of TechnologyFort Wayne, IN
Bachelor of Science from Accounting
University Overview
Lock Haven University of PennsylvaniaLock Haven, PA
Bachelor of Science from Management
University Overview
Skills
- Data Analysis
- Requirements Gathering
- Microsoft Office Suite
- Project Management
- User Acceptance Testing
- Business process improvement
Certification
- Data Analyst Certificate, Google - November 2023 - May 2024
- Scrum Master Certification - May 2023 - May 2024
- Six Sigma Green Belt
Timeline
Business Analyst
ConsultNet
02.2019 - Current
Project Manager
Robert Half Agency
01.2018 - 12.2018
Career Break
Not Applicable
07.2017 - 01.2018
Project Manager
IAB Financial Bank
05.2009 - 06.2017
Indiana Institute of Technology
MBA from Accounting/Management/Human Resource
Indiana Institute of Technology
Bachelor of Science from Accounting
Lock Haven University of Pennsylvania
Bachelor of Science from Management
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