Jill Osenga

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked front desk, greeting clients and computer data
• Worked closely with Mental Health providers throughout the community and therapists within the facility
• Scheduled adult and child psychologist appointments and did follow through

Front of house receptionist

Took all phone calls

Scheduled all water deliveries and service calls

Maintained office and water storage

Kept record of sales and maintained billing records

Receptionist

Greeted clients and pets

Worked phone bank and computer entry

Maintained charts and scheduling

• Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
• Provided exceptional customer service, addressing inquiries and concerns with professionalism.
• Coordinated communication between veterinary staff and clients to enhance service delivery.
• Maintained accurate patient records using veterinary management software systems.
• Various lab work and blood draws
• Helped in surgery and post op procedures
• Kept all charts
• Related to clients and had empathy towards clients and pets