Jill Randall
Bonney Lake
Summary
Dedicated Receptionist/Medical Assistant with background in various office settings. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
Work History
Receptionist/Medical Assistant/Surgical Coordinator
Ankle & Foot Specialists Of Puget Sound
11.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
Receptionist
Pinnacle Medical Wellness
01.2021 - 11.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Checked patient data including insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
Sales Manager
Victra Verizon
10.2015 - 08.2021
- Partnered with sales representatives during customer consultations to strengthen agency and customer relations.
- Boosted monthly sales and exceeded lead conversion and sales goals.
- Planned and developed strategies to increase sales and territory.
- Streamlined hiring processes, including recruiting top talent, training new team members on best practices and managing employee performance.
Cashier
Safeway
05.2013 - 10.2015
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Processed customer payments quickly and returned exact change and receipts.
- Processed returned items in accordance with store policy.
Education
High School Diploma -
Enumclaw Sr High School
Enumclaw, WA06.2013
Skills
- Patient Flow
- Medical Assistance
- Obtaining Authorizations
- Patient Engagement
- Patient History Documentation
- Patient Admission
Timeline
Receptionist/Medical Assistant/Surgical Coordinator
Ankle & Foot Specialists Of Puget Sound
11.2021 - Current
Receptionist
Pinnacle Medical Wellness
01.2021 - 11.2021
Sales Manager
Victra Verizon
10.2015 - 08.2021
Cashier
Safeway
05.2013 - 10.2015
High School Diploma -
Enumclaw Sr High School