Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lola Rearden

Lola Rearden

Houston,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

15
15
years of professional experience

Work History

Account Receivables Specialist

Affiliated of Florida Grocery Supply Company
Tampa, Florida

Maintaining billing system
Generating invoices and account statements
Performing account reconciliations
Maintaining accounts receivable files and records
Producing monthly financial and management reports
Investigating and resolving any irregularities or inquiries
Assisting in general financial management and analysis

  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Life Insurance Agent

Unique Underwriters Inc
Houston, TX
03.2009 - 01.2012
  • I sell mortgage protection insurance, Life insurance, and Annuities to families
  • I set my own appointments, wrote up policies, submitted them to underwriting, and also maintain strong relationships with my clients so they will stay with me for long time.

Loan Officer

First Confederated Capital Mortgage
Houston, TX
01.2005 - 01.2009
  • Performed duties related to FHA and conventional mortgage loan applications, opened escrow by ordering preliminary reports and credit payoffs, ordering appraisals, and preparing loan documentation for closing.
  • Assessed loan portfolios for compliance with underwriting policies
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers
  • Examined customer loan applications for loan approvals and denials
  • Evaluated loan requests and documents to verify accuracy and completeness

Sales Manager

Affordable Communication
Houston, TX
01.1997 - 01.2003
  • Provided consistently excellent customer service experience by maintaining degree of courtesy, confidentiality, and professionalism
  • Maintained strong knowledge of new wireless products and pricing plans, promotion, and service features, Educated and engaged customers through product demonstrations
  • I handled all administrative aspects of sales including contacts and warranties
  • Accepting customer payments and filing completed order
  • Interfaced with other departments on customer's behalf, and managed daily deposits for Store.

Education

Some College (No Degree) - Accounting

Hillsborough Community Collage
Tampa

Skills

  • PROFESSIONAL SKILLS
  • Proficient in
  • CPT & ICD medical billing and coding
  • Proficient in electrocardiogram testing
  • Microsoft Office, win point, power point, excel accounting program
  • Heavy data entry, typing 80wpm, 10 key by touch, and filing
  • Experience with computer dialer making outbound calls and receiving inbound calls
  • Strong Client Relations Skills

Timeline

Life Insurance Agent

Unique Underwriters Inc
03.2009 - 01.2012

Loan Officer

First Confederated Capital Mortgage
01.2005 - 01.2009

Sales Manager

Affordable Communication
01.1997 - 01.2003

Some College (No Degree) - Accounting

Hillsborough Community Collage

Account Receivables Specialist

Affiliated of Florida Grocery Supply Company
Lola Rearden