Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Robinette

Farmville,VA

Summary

Dynamic Dispatch Specialist with proven expertise in incident reporting and logistics management at Centra. Recognized for enhancing collaboration with emergency services and improving response times through effective teamwork and quick thinking. Committed to continuous improvement and delivering exceptional customer service in high-pressure environments.

Overview

19
19
years of professional experience

Work History

Dispatch Specialist

Centra
09.2024 - Current
  • Maintained detailed records of call logs, incident reports, and dispatcher actions to support ongoing analysis and improvement efforts.
  • Established strong working relationships with local emergency services, fostering collaboration and information sharing during critical events.
  • Participated actively in regular staff training sessions to stay up-to-date on industry best practices and emerging technologies relevant to the dispatch profession.
  • Collaborated effectively with other departments to address escalated customer concerns or logistical challenges as they arose.

Patient Care Technician

Fresenius Kidney Care
04.2023 - 09.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Emergency Medical Technician

Paladin Medical Transport
10.2017 - 04.2023
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Emergency Medical Technician

Allens Ambulance Service
04.2006 - 10.2017
  • Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
  • Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
  • Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.

Education

High School Diploma -

Buckingham Co High School
Buckingham, VA
06-1996

Skills

  • Dispatch software
  • Vehicle tracking
  • Route planning
  • Incident reporting
  • Scheduling expertise
  • Scheduling proficiency
  • Logistics management
  • Teamwork
  • Teamwork and collaboration
  • Quick thinking
  • Customer service
  • Problem-solving
  • Time management

Timeline

Dispatch Specialist

Centra
09.2024 - Current

Patient Care Technician

Fresenius Kidney Care
04.2023 - 09.2024

Emergency Medical Technician

Paladin Medical Transport
10.2017 - 04.2023

Emergency Medical Technician

Allens Ambulance Service
04.2006 - 10.2017

High School Diploma -

Buckingham Co High School

Similar Profiles

CREATE PROFILE
Jill Robinette