Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Tiffany Bush

Brashear,TX

Summary

Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Sharp Dispatching with strong background in logistics and transportation management. Adept at delivering exceptional customer service with knack for making quick decisions. Strategic and committed to keeping safety as highest priority. We start with Safety First everyday.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Dispatch Specialist

United Parcel Service, UPS
09.2015 - Current
  • Enhanced dispatch efficiency by streamlining communication processes between drivers and clients.
  • Reduced response times for emergency calls by improving dispatch protocols and procedures.
  • Managed a high volume of incoming calls, prioritizing requests based on urgency and resource availability.
  • Coordinated with field units to ensure accurate delivery of information and timely responses to incidents.

Front of the Line Supervisor

United Parcel Service, UPS
09.2015 - Current
  • Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
  • Reduced employee turnover and increased morale through effective communication, motivation, and team-building initiatives.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Improved product quality by closely monitoring production processes, identifying areas for improvement, and implementing corrective actions.

Customer Service Cashier

Calloways Nursery
03.2017 - 10.2017
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Helped customers with plant selections and landscape designs.
  • Watered and maintained plants.

Server

TGI Fridays
06.2015 - 02.2016
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Landscape Designer

Bush Lawn Care
01.2010 - 11.2015
  • Enhanced landscape designs by incorporating sustainable and eco-friendly materials and practices.
  • Collaborated with architects and clients to create visually appealing outdoor spaces for residential and commercial properties.
  • Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
  • Managed multiple projects simultaneously while maintaining strict deadlines and budgets.

Machine Operator

Kraft Heinz
09.2011 - 12.2012
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Helped with quality control while production was running for food quality services.

Sandwich Artist

SUBWAY®Restaurants
04.2008 - 10.2009
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.

Education

No Degree - Nursing

Texas Woman's University
Denton, TX
12.2026

High School Diploma -

Alpha Charter School
Garland, TX
06.2007

Skills

  • Incident Reporting
  • Route Planning
  • Scheduling Expertise
  • Adaptability
  • Customer Service
  • Telephone Etiquette
  • Time Management
  • Logistics Coordination
  • Critical Thinking
  • Effective Communication
  • Dispatch Software Familiarity
  • Organizational skills
  • Problem Solving
  • Multitasking Abilities

Accomplishments

  • Supervisor of the month in 2017 on the Sunrise sort at UPS Independence Hub.
  • My sort of operation won 0 injuries and safe work methods in 2017 for the year.
  • 2023 On time network departures met for 6 consecutive weeks.



Affiliations

  • I enjoy baking and gardening in my free time. I will bake for others on their birthdays, special occasions, or just for fun. I also have a green thumb. Growing up with my father being a landscaper, I collected alot of plants and enjoy tending and caring for them. That takes a special kind of patience quality and nurturing. I do enjoy jig saw puzzles and reading books to keep the mind sharp.

Certification

  • Professionalism and Performance for Part-time Management and Specialists.-UPS University
  • Phising Fundamentals-UPS University


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Calloways Nursery
03.2017 - 10.2017

Dispatch Specialist

United Parcel Service, UPS
09.2015 - Current

Front of the Line Supervisor

United Parcel Service, UPS
09.2015 - Current

Server

TGI Fridays
06.2015 - 02.2016

Machine Operator

Kraft Heinz
09.2011 - 12.2012

Landscape Designer

Bush Lawn Care
01.2010 - 11.2015

Sandwich Artist

SUBWAY®Restaurants
04.2008 - 10.2009

No Degree - Nursing

Texas Woman's University

High School Diploma -

Alpha Charter School

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