Empathetic professional with expertise in mental health support and client records management. Committed to enhancing client outcomes through effective communication and personalized care strategies, contributing to a positive and inclusive environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
High School Nurse's Assistant
Madison Metropolitan School District
02.2002 - Current
Conducted screenings for vision, hearing, and other health concerns, facilitating early intervention services.
Maintained accurate student health records in compliance with state regulations and district policies.
Provided timely care to injured or ill students, administering first aid treatments, medications, and making referrals when necessary.
Developed strong relationships with students, fostering trust in the nurse''s office as a safe space for discussing personal health concerns.
Championed a positive school climate by participating actively in staff meetings, parent conferences, extracurricular activities, and other events that foster a sense of belonging among all stakeholders.
Promoted a healthy school community through collaboration with local agencies and organizations on various health initiatives.
Streamlined nurse office operations by maintaining accurate medical records and ensuring proper storage of medications and supplies.
Contributed to an inclusive educational environment by accommodating specific medical requirements of diverse learners in close coordination with faculty members.
Collaborated closely with counselors to address the emotional well-being of students experiencing personal challenges or crises situations.
Leveraged strong communication skills in liaising with healthcare providers, parents, and school personnel to ensure seamless coordination of care for students with complex health issues.
Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
Assessed student health and identified potential health concerns to provide appropriate care.
Screened for infectious diseases to help prevent spreading within school community.
Educated students on various health topics to promote overall health and wellbeing.
Implemented emergency protocols in medical emergencies to promote safety for students and staff.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
Evaluated patient histories, complaints, and current symptoms.
Relief Counselor
ARC Maternal and Infant Program
02.2018 - 05.2025
Monitored client progress regularly, adjusting strategies based on feedback and observed outcomes.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
Guided clients in developing skills and strategies for dealing with problems.
Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Implemented evidence-based therapeutic interventions to promote positive behavior change.
Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
Improved client coping mechanisms with introduction of evidence-based practices.
Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
Advocated for clients' needs, connecting them with community resources to support their well-being.
Supported individuals dealing with mental health and emotional issues.
Collaborated with other professionals to coordinate comprehensive care for clients.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
Education
Diploma - Addiction Counseling
Madison Area Technical College
Madison, WI
Bachelor of Science - Communications
University of Wisconsin- Superior
Superior, WI
12-2025
Associate of Arts - Individualized Degree in Human Services A Business
Madison Area Technical College
Madison, WI
12-2001
Skills
Client advocacy
Addictions specialist
Building rapport
Behavior monitoring
Crisis response
Client records management
HIPAA
Mental health support
Certification
Substance Abuse Counselor- SAC-IT
Interests
Avid Reader
Board Games
Participating in fundraising events to support local charities, schools, or community projects
Youth Development Programs
Timeline
Relief Counselor
ARC Maternal and Infant Program
02.2018 - 05.2025
High School Nurse's Assistant
Madison Metropolitan School District
02.2002 - Current
Diploma - Addiction Counseling
Madison Area Technical College
Bachelor of Science - Communications
University of Wisconsin- Superior
Associate of Arts - Individualized Degree in Human Services A Business
Madison Area Technical College
Awards
2025- I was awarded The Memorial High School Black Excellence Award for
Care Specialist: High School and Community Based at Centerstone of Indiana IncCare Specialist: High School and Community Based at Centerstone of Indiana Inc
Secretary to High School Nurse's Office at Bridgewater-Raritan Regional School DistrictSecretary to High School Nurse's Office at Bridgewater-Raritan Regional School District