Compassionate Medical Assistant with expertise in vital signs monitoring, patient scheduling, and HIPAA compliance. Proven ability to enhance patient experiences and ensure accurate documentation in fast-paced healthcare settings.
Overview
30
30
years of professional experience
Work History
Sales Associate
Bronner's Christmas Wonderland
Frankenmuth, MI
10.2022 - Current
Assisted customers in selecting products, enhancing shopping experience through personalized service.
Operated point-of-sale system efficiently, processing transactions accurately and promptly.
Maintained product displays, ensuring visual appeal and adherence to merchandising standards.
Collaborated with team members to manage inventory levels, minimizing stock discrepancies.
Educated customers on product features and benefits, driving informed purchasing decisions.
Medical Assistant
Zen Eye Institute
Grand Blanc, MI
01.2023 - 09.2023
Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
Assisted in patient examinations, ensuring accurate documentation of medical histories and vital signs.
Streamlined electronic health record processes, increasing accuracy of patient data entry and retrieval systems.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
McLaren Flint
Flint, MI
09.1996 - 10.2022
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Educated patients on post-operative care and medication management, enhancing patient understanding and satisfaction.