Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Lina Yakub

Clinton Township,MI

Summary

Dedicated Certified Nursing Assistant with a proven track record at Great Lakes Caring Home Health and Hospice, excelling in patient care and HIPAA compliance. Leveraged expertise in medical records management and vital signs monitoring to enhance patient recovery rates. Known for exceptional patient relations and a compassionate approach, consistently improving care strategies through interdisciplinary teamwork. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Associate

Macy's
10.2021 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Certified Nursing Assistant

Great Lakes Caring Home Health and Hospice
03.2015 - 10.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Documented patient information and care activities in electronic health record.

Office Manager

Grapes Leaves Restaurant
02.2009 - 05.2018
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Certified Phlebotomist - Phlebotomy

Southfield Phlebotomy
Southfield, MI
11.2021

Nurse Assistant - Patient Care Technician

Dorsey School of Nursing
Farmington Hills, MI
06.2014

High School Diploma -

Southeastern College
Clearwater, FL
04.2014

Skills

  • Patient Care
  • HIPAA Compliance
  • Direct Patient Care
  • Recording vital signs
  • Patient Relations
  • Medical Records Management
  • Certified in CPR/AED
  • Certified Nursing Assistant (CNA)
  • First Aid Certification
  • Medical terminology knowledge
  • Vital signs monitoring
  • Customer Service
  • Problem-solving skills

Certification

Completed anatomy and physiology class.

Certified silver award with medical terminology.

Languages

Arabic
Full Professional
Chaldean
Full Professional

Timeline

Sales Associate

Macy's
10.2021 - Current

Certified Nursing Assistant

Great Lakes Caring Home Health and Hospice
03.2015 - 10.2019

Office Manager

Grapes Leaves Restaurant
02.2009 - 05.2018

Certified Phlebotomist - Phlebotomy

Southfield Phlebotomy

Nurse Assistant - Patient Care Technician

Dorsey School of Nursing

High School Diploma -

Southeastern College

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Lina Yakub