Garrett Dally
Tallahassee,FL
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
8
8
years of professional experience
Work History
Sales and Marketing
Dally And Haar Roofing
Naples, Florida
01.2021 - Current
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing roofing needs.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Trained new employees on customer service, money handling and organizing strategies.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Regional Manager
FMCC
, Florida
02.2018 - 03.2021
- Established and maintained operational standards for [Number] locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Managed hiring events to drive candidates to specific branches.
- Trained local staff on effective interview techniques.
- Developed lists of qualified candidates for corporate hiring managers.
- Streamlined recruiting processes for entire team.
- Worked with senior leadership in overhauling Salesforce.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
Clinic Manager
Green Palms Health And Wellness
Naples, FL
03.2017 - 03.2020
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies.
- Performed patient assessments and contributed to development of interdisciplinary care plans.
- Built relationships with physicians to create steady referral pipeline.
- Confirmed availability of sufficient supplies for delivery of quality patient care orders.
- Recruited, hired and educated staff on state and federal statutes on sleep service and independent diagnostic testing facility(IDTF) guidelines.
- Communicated with patients, ensuring that medical information was kept private.
Skills
- Customer Complaint Resolution
- Salesforce Software
- Price Schedules
- E-Commerce Strategy
- Sales Program Coordination
- Advertising Campaigns
- Budgeting and Expenditures
- Operating Procedures and Policies
- Networking Events
- Professional Relationships
- Marketing Initiatives
- Sales Presentation
- Promotional Events
- Marketing Strategy Development
- Stock Control
- Business Development and Planning
- Campaign Implementation
- Staff Meetings
- Pricing Structures
- External Marketing
Timeline
Sales and Marketing
Dally And Haar Roofing
01.2021 - Current
Regional Manager
FMCC
02.2018 - 03.2021
Clinic Manager
Green Palms Health And Wellness
03.2017 - 03.2020