Jill Taft
Tiverton,RI
Summary
Driven and dedicated Pharmacy Technician with extensive experience in fast-paced retail, military ambulatory care, and level one inpatient trauma hospital pharmacies. Highly skilled in accurately compounding, filling, and delivering prescriptions, maintaining drug inventories, and updating pharmacy records. A hands-on learner and critical thinker who excels at remaining objective in high-stress situations. Proficient in sterile and non-sterile/bulk compounding techniques, with expert precision. Natural leader with successful experience training both military and civilian pharmacy technicians, and contributing to the development of new universal training guidelines. Key contributor to improved patient care through effective communication and collaboration with healthcare professionals, while streamlining pharmacy operations, mentoring junior staff, and de-escalating conflicts to uphold the highest standards of service. Possesses extensive knowledge of state and federal controlled substance laws, well-versed in their unique inventory management requirements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician II
Rhode Island Hospital Central Pharmacy (inpatient)
02.2024 - Current
- Prepared sterile and non-sterile compounds, adhering to strict safety protocols.
- Interacted with healthcare professionals to ensure timely and accurate processing of prescriptions.
- Collaborated with healthcare professionals to address medication-related concerns and provide optimal care.
- Trained pharmacy interns and new pharmacy technicians in a level one trauma facility, improving their skills and effectiveness.
- Mentored junior pharmacy technicians on pharmacy practices and medication-related issues, fostering their professional development.
- Efficiently supervised and delegated various pharmacy tasks to other pharmacy technicians.
- Delivered medications to hospital-wide Omnicells in a timely manner.
- Operated and troubleshooted automated dispensing machines, improving efficiency and reducing wait times.
Pharmacy Technician II
Naval Health Clinic New England
07.2005 - 03.2011
- Maintained inventory, count, records, and employee training, regarding all narcotics and CII-CV controlled medications in the Newport Naval Base's outpatient pharmacy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Implemented new training and guidelines for all pharmacy technicians to follow, when filling or refilling controlled medications, to ensure patient compliance, and to reduce diversion.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Pharmacy Technician
CVS Pharmacy
03.2003 - 07.2005
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ordered medicines daily to ensure compliance with demands and needs.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
- Restocked automated medication dispensing equipment.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Processed incoming drug orders.
Skills
- IV admixture prep
- Non-sterile compounding
- Manual and automated medication dispensing
- Medication dispensing
- Medication preparation
- Drug storage procedures
- Aseptic techniques
- Attention to detail
- Multitasking and organization
- Detail-oriented
- Problem-solving skills
- Critical Thinking
- Multitasking skills
- Strong Leader
- Pharmacist support
Certification
Certified Pharmacy Technician (PTCB)
Licensed as a Pharmacy Technician II in Rhode Island
Timeline
Certified Pharmacy Technician II
Rhode Island Hospital Central Pharmacy (inpatient)
02.2024 - Current
Pharmacy Technician II
Naval Health Clinic New England
07.2005 - 03.2011
Pharmacy Technician
CVS Pharmacy
03.2003 - 07.2005