Jill Tichnell
Carlisle,PA
Summary
Detail-oriented Title Clerk well-versed in receiving, organizing and processing paperwork for auto property transfers. Adept at managing administrative and customer service requirements efficiently. Bringing excellent communication, time management and problem-solving abilities developed over 25+ years in field.
Positive and upbeat administrative team member with exceptional interpersonal and conflict management skills. Familiar with fee structures, documentation requirements and processing practices for all vehicles titles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tag and Title Clerk
Faulkner Auto
01.2023 - Current
- Streamlined tag and title processing by implementing efficient organizational systems.
- Reduced wait times for customers by consistently prioritizing tasks and staying organized.
- Maintained accurate records, ensuring timely and error-free processing of all transactions.
- Assisted customers with completing necessary paperwork, resulting in increased satisfaction rates.
Title Specialist
Lehman Motors
10.2018 - 12.2022
- Calculated and remitted state sales tax, service and other charges.
- Organized and prepared tax and title documents to transfer ownership of property.
- Maintained control log of vehicle certificates of origin and titles, using vin solutions and dealertrack.
- Communicated with customers to resolve common title issues.
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Received and processed paperwork for titles, new license plates and renewals.
- Arranged payoff checks for trade-ins and new vehicles.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
Education
High School Diploma -
Dover Area High School
Dover, PASkills
- Deadline Management
- Document Verification
- Filing systems
- Accuracy and Precision
- Policy Adherence
- Vehicle Registration
- Notary Services
- Customer Service
Certification
- Licensed notary public - since 1992
Hobbies.
In my spare time, i enjoy mysteries books, gardening and spending time with my family.
Timeline
Tag and Title Clerk
Faulkner Auto
01.2023 - Current
Title Specialist
Lehman Motors
10.2018 - 12.2022
High School Diploma -
Dover Area High School
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