Jillian Buller
West Des Moines,IA
Summary
Highly organized and dependable candidate skilled at managing multiple priorities with a positive attitude. Demonstrated success in assuming extra responsibilities to achieve team goals.
Overview
8
8
years of professional experience
Work History
Apprentice/Assistant Manager
Chipotle Mexican Grill
Ankeny, IA
09.2016 - Current
- As an apprentice my main duties were, but not limited to, scheduling effectively, hiring and training new employees and creating an environment that my guests and employees looked forward to coming back to
- In addition to these duties, I also facilitated inventory management and ordering
- During my time at Chipotle, I have gained a vast wealth of knowledge regarding people development, and it has given me the ability to work well within a team environment or on my own
- While employed by Chipotle I have gained experience in utilizing different Point of Sale systems as well as troubleshooting them in a timely manner to avoid slowing down business
- Building Sales is part of the Apprentice role at Chipotle, this was directly my job
- I assisted in the execution of small and large catering orders and maintained a fast and effective environment in which each of my employees grew each day
- In addition to building sales with Catering Orders, I also assisted with Fundraisers which brought exponential growth to the restaurant regarding sales.
Service Leader
Chipotle Mexican Grill
Puyallup, WA
05.2021 - Current
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Balanced staffing levels appropriately according to demand fluctuations, optimizing labor costs without sacrificing service quality.
Kitchen Manager
Chipotle Mexican Grill
Puyallup, WA
04.2020 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
Marana High School
Marana, AZSkills
- Excel
- Point Of Sale Systems
- Kronos (Schedule Writing)
- Inventory Management
- High energy
- Enthusiastic
- Dedicated
- Team Building
- Adaptability
- Teaching/Coaching
- Exceptional communication
- Strong Work Ethic
References
Concepcion Turner, Supervisor, (206)714-9380, Zachary Miller, Supervisor, (720)879-2304, Haley Rich, Previous Coworker, (206)556-0271
Timeline
Service Leader
Chipotle Mexican Grill
05.2021 - Current
Kitchen Manager
Chipotle Mexican Grill
04.2020 - Current
Apprentice/Assistant Manager
Chipotle Mexican Grill
09.2016 - Current
Marana High School