Jillian Elbaum
Summary
I am an experienced client-focused professional with a strong background in partner management and client success. I have a proven track record of driving business growth, fostering connections, and optimizing systems. A detail-oriented and analytical professional, I excel in building client strategies and am passionate about creating pathways to accessible healthcare.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Physician Liaison
Spear Physical Therapy
04.2023 - 10.2023
- Established strong connections with over 100 healthcare professionals, facilitating referrals, and improving patient access to high-quality care
- Onboarded and nurtured new partnerships with 25 doctors, resulting in seamless referral systems and enhanced patient
- Coached clinical directors across 40 clinics to better drive referrals and connect with providers, supporting overall business growth
- Effectively communicated and liaised with care teams to resolve patient and doctor issues to ensure partnership satisfaction.
Assistant Director, ACCESS Global
American Jewish Committee
01.2022 - 12.2022
- Managed global board members (30+) facilitating board meetings to align with organizational goals and advocacy priorities
- Orchestrated leadership development programs and diplomatic meetings for young professionals, fostering further organizational investment and future leadership
- Oversaw major gifts processing, directed donor recognition events (5+), and drove significant contributions $200,000 to further the organization's mission.
East Coast Community Manager
JDC Entwine
11.2019 - 01.2022
- Mentored and developed 24 leaders, identifying strengths and enabling growth through tailored leadership opportunities
- Executed large scale (50+) in-person and virtual events, enhancing mission awareness and fostering global communities
- Led a successful recruitment campaign, achieving a 98% attendance rate for a virtual event, tripling retention goals
- Managed community engagement and prospective participants, catering to almost 15,000 young professionals.
Manager Of Adult Education
New York Botanical Garden
10.2017 - 11.2019
- Planned, executed, and evaluated registration, communication, and logistics for classes (700+) within 8 certificate-granting programs (10,000 students), and celebrity lectures (50+)
- Provided academic support and individualized coaching to students (200+), driving their educational success
- Evaluated and updated curricula for 12 educational tracks biannually, ensuring content relevance and quality.
Education
M.S.W. Community Organizing -
Hunter College
B.S. Social Work -
Syracuse University
Skills
- Partnership and relationship builder
- Strategic planning and implementation
- Cross-functional collaborator
- Leadership development coach
- Account manager
- DEIB advocate
Certification
- Licensed Masters of Social Work
- ASWB
Timeline
Physician Liaison
Spear Physical Therapy
04.2023 - 10.2023
Assistant Director, ACCESS Global
American Jewish Committee
01.2022 - 12.2022
East Coast Community Manager
JDC Entwine
11.2019 - 01.2022
Manager Of Adult Education
New York Botanical Garden
10.2017 - 11.2019
M.S.W. Community Organizing -
Hunter College
B.S. Social Work -
Syracuse University
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