Jillian Ferguson
Maybee,MI
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
10
10
years of professional experience
Work History
Medical Assistant II
IHA Health Services
11.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Medical Assistant
Family Medical Center
08.2015 - 03.2020
- Performed medical records management, including filing, organizing and scanning documents.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Oriented and trained new staff on proper procedures and policies.
- Implemented care and efficiency improvements to support and enhance office operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Associate of Applied Science - Nursing
Ross Medical Education Center
Sylvania, OH03-2026
No Degree - Medical Assistant Program
Ross Medical Education Center, USA
Sylvania, OH08-2015
High School Diploma -
Dundee High School
Dundee, MI05-2005
Skills
- Privacy and confidentiality
- Infection control standards
- Task prioritization
- Direct patient care
- Specimen collection
- IV removal
- Medication administration
- Vitals monitoring
- Health promotion
- Patient monitoring
- ADL assistance
- Catheter care
- Patient assessments
Timeline
Medical Assistant II
IHA Health Services
11.2022 - Current
Medical Assistant
Family Medical Center
08.2015 - 03.2020
Associate of Applied Science - Nursing
Ross Medical Education Center
No Degree - Medical Assistant Program
Ross Medical Education Center, USA
High School Diploma -
Dundee High School
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