Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Gilbert-Gonzalez

Keizer,OREGON

Summary

Detail-focused Document Imaging Specialist known for high productivity and efficient task completion. Specialize in digital file management, document scanning, and data organization, ensuring accurate and timely access to critical information. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet tight deadlines and handle complex projects with precision.

Detail-oriented Document Imaging Specialist proudly offering many years' experience in navigating different types of database software while accurately processing records for safekeeping. An intelligent professional with favorable team collaboration skills.

Overview

8
8
years of professional experience

Work History

Document Imaging Specialist

SAIF Corporation
Salem, Oregon
08.2023 - Current
  • Trained new employees on proper use of imaging hardware and software applications.
  • Ensured compliance with applicable laws regarding storage and management of sensitive records.
  • Collaborated with other departments to identify potential areas where improved scanning technology could be utilized.
  • Developed procedures for improving image quality and reducing errors in document imaging processes.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Checked images to verify scanning quality was suitable and complied with company's policies.
  • Completed documents and work requests according to company standards.

Clinical Service Specialist 2

Legacy Health Systems
Woodburn, Oregon
12.2020 - 08.2023
  • Working directly with workmen’s compensation and CDL patients, audiograms, OSHA forms, drug and alcohol screens. Overseeing patient registration by collecting information, verifying benefits and submitting paperwork. Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows. Organized and maintained patient charts with proper classification and filing systems. Balanced and reconciled cash drawer daily to maintain department's financial accuracy. Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations. Coordinated between patients and healthcare professionals to meet patient needs.

Patient Service Specialist

Salem Clinic PCP
Salem, Oregon
09.2016 - 10.2020
  • Answered over 100 telephone calls per day to schedule appointments and answer patient questions. Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork. Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows. Organized and maintained patient charts with proper classification and filing systems. Balanced and reconciled cash drawer daily to maintain department's financial accuracy. Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations. Coordinated between patients and healthcare professionals to meet patient needs.

Education

Bachelor of Science - Health Care Administration

University of Phoenix
Tempe, AZ
06-2016

Skills

  • Information security
  • Skilled in [software]
  • Business process analysis
  • Document retention
  • Image processing
  • Workflow optimization
  • Document archiving
  • Cross-functional coordination
  • Indexing documents
  • Document organization
  • Equipment and scanning tools
  • Compliance
  • Records management
  • Policy compliance
  • Document scanning

Timeline

Document Imaging Specialist

SAIF Corporation
08.2023 - Current

Clinical Service Specialist 2

Legacy Health Systems
12.2020 - 08.2023

Patient Service Specialist

Salem Clinic PCP
09.2016 - 10.2020

Bachelor of Science - Health Care Administration

University of Phoenix

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Jillian Gilbert-Gonzalez