Jillian Kennedy

• Followed up on leads generated from various marketing campaigns and events.
• Scheduled appointments for customers.
• We went over our inventory with customers.
• Analyzed customer feedback data to develop strategies for improving customer experience.
• Developed and maintained relationships with customers to ensure repeat business.
• Organize internet leads geographically, chronologically, or by product line to optimize distribution to sales staff.
• Prospecting and developing existing leads through telephone, e-mail, and postal mail to generate new customer opportunities.
• Canceled orders based on customer requests or inventory or delivery problems.
• Explained the different vehicles in stock.
• 
  

• Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
• Responsible for the rehabilitation of abused and malnourished animals
• Assists with farriers in hoof care
• Responsible to keep stalls in the barn cleaned, including removal of feces
• Treats injuries non-invasively via massage, heat, cold, and exercise as authorized

by the veterinarian

• Assists veterinarian with removing or applying assistive braces and bandages
• Documents animal progress, treatments, and data in charts

• Assists biologists with the rescue and rehabilitation of marine mammals and sea turtles throughout the state of New York.
• Responds in the field to live, stranded sea turtles and seals, and follows all staff directions.
• Restrains animals from physical examinations and blood work.
• Performs routine measurements, photos, and wound care treatments for sea turtles.
• Prepares and administers all animal diets and oral medications.
• Communicates clearly with staff on daily hospital operations and animal behaviors.
• Assists with the transport and release of rehabilitated patients.
• Maintains hospital cleanliness and follows quarantine protocols.
• Performs water quality analysis and doses tanks to adjust levels, guided by staff.
• Assisted with outreach programs, such as tabling events and leading beach cleanups.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with the public by phone, email, or in person to provide information.
• Ordered office supplies and kept the office stocked with needed resources to operate smoothly.
• Organized events to maximize capacity and keep event venues running smoothly.
• Assists the office manager with daily tasks of answering email inquiries and phone calls.

calls

• Manages the inventory of rescue center merchandise and office supplies.
• Coordinates volunteer-led beach cleanups by preparing and distributing materials.
• Supervises volunteers in the educational center during the shift and provides guidance and support as needed.
• Assists with the orientations and training of all educational volunteers.
• Composes letters of recommendation and community service forms.
• Assists the volunteer coordinator with events.

• Rearranged the parts department to better serve changing trends and keep workspaces organized.
• Analyzed sales trends to follow the demands of customers, and in-shop needs.

Assistant Parts Manager.|Riverhead, NY.

• Assistant to the parts manager: assisting in everyday events and tasks.
• Data entry and responsibility for inventory.
• Responsible for financing vehicles and running apps.
• Handle telecommunications.
• Delegation of phone responses.
• Responsible for receiving and managing products.
• In charge of social media profiles.

• Educated people on different species of animals
• Learned and performed different lectures about various animals
• Prepared food for various species of animals
• Was trained for different tours throughout the aquarium
• Cared for children during daytime camp and after-hours
• Prepped and cleaned up different animal habitats

• Preformed lectures on various species of animals
• Researched and communicated animal information to guests and peers
• Prepped food for various species of animals