JILLIAN LESHAW

Overview:Contributed to the success of the renowned luxury brand, David Yurman, by delivering top-notch sales performance and exceptional customer service. Recognized as a Platinum earner for consistently exceeding sales targets.

Key Achievements:

• Achieved top-ranking status in sales, consistently surpassing targets and contributing to the overall success of the sales team.
• Recognized as a Platinum earner, showcasing a proven track record of outstanding sales performance and commitment to excellence.

Promotion:

• Promoted to Visual Specialist in recognition of exceptional performance and dedication.

Responsibilities:

• Led the development and implementation of captivating visual displays to enhance the overall in-store experience.
• Provided clients with personalized styling consultations, fostering a positive and memorable shopping experience.
• Demonstrated strong communication skills, ensuring clear and effective interactions with both clients and team members.
• Achieved high levels of client retention through relationship-building and a deep understanding of customer needs.
• Displayed a strong work ethic, consistently going above and beyond to meet and exceed sales goals.

• Sold jewelry and accessories through social retail
• Created unique content and establishing a virtual storefront to engage customers and form relationships
• Built my team by enrolling Ambassadors and creating framework and culture to help them grow and enroll too
• Boost morale and created a sense of community that resulted in increased monthly sales
• Held monthly team meetings via zoom and weekly 'one on one' meetings to set goals and build relationships within my team
• Promoted several titles to director within 2 months
• Led team to produce over $40K in sales in my second month as director.

• Sold vintage inspired jewelry through social media and in-person events
• Recruited new merchandisers by sharing the opportunity
• Promoted by corporate to Merchandise Manager from merchandiser in my 2nd month
• Mentored new merchandisers by helping them to start off with the tools needed to be successful in reaching their goals
• Earned an all expense paid trip to Paris and Mexico for my sales and enrollment
• Panel speaker at our convention for sales and customer service.

• Promoted to Sales Lead after 3 months
• Responsible for supporting management, focusing on customer sales and culture by creating an experience that was fun, and profitable
• Performed and oversaw basic operational duties, such as opening and closing and merchandise flow processes
• Supervised associates in sales, inventory and customer service.

• Managed 15 employees by motivating, productivity and quality
• Advanced productivity KPIs by leading on-the-job training for procedures and safety practices
• Collaborated with the owner on strategies to increase sales
• Assessed upcoming projects to forecast projected resource requirements.