Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jillian Mally

Largo,FL

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

21
21
years of professional experience

Work History

Customer Service Cashier

Smugglers Cove Adventure Golf
Indian Rocks Beach, Florida
03.2019 - Current
  • Customer service
  • Some maintenance
  • Sales
  • Training
  • Team builder

Cleaning Supervisor

Jillian Mally
Largo, Florida
01.2016 - 03.2019
  • Managed rentals for snow birds and locals
  • Teamed with other vacation rentals to manage cleaning
  • Deep cleans
  • Minor maintenance and lawn care

Customer Service Representative

Hr Enterprises
Petersburg, FL
01.2010 - 01.2016
  • Delt with workers comp claims
  • Answered calls and took messages
  • Locate customers to proper healthcare locations
  • Provided jobs
  • Investigate claims

Customer Service Representative

State Farm
Albuquerque, New Mexico
01.2005 - 01.2007
  • Delt with auto and home claims
  • Answered calls and took messages
  • Customer Service

Education

Associate in Science

SPC
St. Petersburg, FL

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Inventory management
  • Sales techniques
  • Training facilitation
  • Effective communication
  • Conflict resolution
  • Time management
  • Attention to detail
  • Decision making
  • Customer inquiries
  • Phone etiquette
  • Payment processing
  • Product merchandising
  • Data entry proficiency
  • Up-selling techniques
  • Customer relationship management (CRM)

Languages

English
Beginner

Timeline

Customer Service Cashier

Smugglers Cove Adventure Golf
03.2019 - Current

Cleaning Supervisor

Jillian Mally
01.2016 - 03.2019

Customer Service Representative

Hr Enterprises
01.2010 - 01.2016

Customer Service Representative

State Farm
01.2005 - 01.2007

Associate in Science

SPC
Jillian Mally