Summary
Overview
Work History
Education
Skills
Additional Information: Makeup Artistry
Timeline
Hi, I’m

Jillian McClaren

Summary

Friendly and dependable employee successful at managing multiple priorities with a positive attitude. Takes pride in being a detail-oriented worker who uses organizational skills to maintain an appealing environment that is eye catching to customers. And most importantly, trainable and committed to creating a warm and inviting atmosphere.

Overview

6

Years of work experience

Work History

Birchwood Banquet And Party Center

Food Server/Table Busser
12.2018 - 05.2022

Job overview

  • Communicated with kitchen staff to ensure timely delivery of courses, and managed food service with front of house staff ensuring that large groups are served in an orderly fashion.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests.
  • Maintained a clean and orderly dining area by swiftly bussing dirty dishes off tables for an enjoyable guest experience.
  • Arranged tables, chairs and decor for special occasions and events.

Applebees Bar + Grill

Host
06.2022 - 12.2023

Job overview

  • Enhanced customer satisfaction by promptly greeting and seating them upon arrival if possible, while managing the wait list in a first-come first serve fashion.
  • Clearly communicated with customers while listening to their needs and quickly addressing any concerns or issues.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved and quicker service.
  • Maintained a clean and welcoming atmosphere by quickly bussing, sanitizing and resetting tables after customers leave.
  • Trained new staff in Hosting, bussing and cleaning procedures.

Applebee's Grill + Bar

Carside
12.2023 - Current

Job overview

  • Efficiently managed order processing by accurately entering orders into the system and communicating with kitchen staff.
  • Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
  • Ensured timely order delivery, maintaining a high standard of food quality and presentation. And Kept track of costumer's order times and arrival.
  • Delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Kept a safe and clean working environment by adhering to proper food handling procedures and sanitation guidelines.
  • Handled payment transactions, ensuring accuracy in handling cash or processing credit cards.

Ulta Beauty

Beauty Advisor
03.2024 - Current

Job overview

  • Improved workplace efficiency by cross-training on the sales floor and the cash register. This also increased customer satisfaction because if I noticed large lines forming, I could quickly open up another cash register even while being positioned on the floor so guests could be helped as fast as possible.
  • Maintained an organized visually appealing product displays throughout the store by properly restocking items, moving items that were misplaced, and restocking empty or broken testers.
  • Listened to customer desires to identify and recommend products best suited for their personal needs that also complemented their hair or skin type.
  • Practiced engaging conversation techniques to ensure every new customer signed up for our loyalty program.
  • Used in-store system to locate inventory and prepare pickup and online orders for customers.

Education

Nordonia High School
Macedonia, OH

High School Diploma
05.2023

University Overview

  • Joined Student Council, and worked with them on student lead projects in my Freshman and Sophomore year, leading in artistic ventures.

Skills

  • Customer Service
  • Welcoming Guests and Maintaining Guest Relations
  • Operating a Cash Register
  • Suggestive Selling Techniques
  • Cool Under Pressure
  • Motivated Self Starter
  • Team Player

Additional Information: Makeup Artistry

For as long as I can remember creating art has been a passion of mine. Discovering the world of makeup as a pre-teen was a new and exciting outlet for me to indulge in. I was fascinated with colorful eyeshadow and new and intriguing makeup art. It quickly became a hobby of mine to watch makeup tutorials for my own interest, and I now credit youtube for being the platform that has taught me the vast majority of my knowledge about makeup. It taught me everything from how individual products are used to how to create cool and unique looks. I remember the last time I was able to get away with trick-or-treating I made my own costume that was inspired by photos I saw online. I used a warm bronzer to color in my forehead, nose, and cheeks, and I used a white eyeshadow to create dots on the high points of my face. And with an added black nose drawn on, a brown tutu, and some false flowers pinned in my hair, I had my own (DIY) baby deer costume!

As I got older I began to experiment with day to day makeup, and soon grew to love the routine of doing my own daily makeup looks. Most of the time I went with my basic base makeup and added a few coats of mascara or a pair of false eyelashes to pull everything together. On days when I had a little more time I enjoyed creating fun and unique eyeliner and shadow looks.

At the age of 17, I may have been too old to go trick-or-treating, but that's when I remembered Halloween is the perfect excuse to use my face as a canvas and create something maybe even a little bit scary. That year I created one of my coolest looks to date, after about a 3-4 hours and a lot of black and white face paint, I had come up with my own American Horror Story inspired skeleton makeup look.

All in all makeup is a form of artistic expression that has brought me a lot of enjoyment, confidence, and even some opportunities! For example, doing my friends makeup for homecoming. I think my love for makeup would make me a dedicated and focused worker in a cosmetics store, where I can be inspired yet share my knowledge with others.







Timeline

Beauty Advisor

Ulta Beauty
03.2024 - Current

Carside

Applebee's Grill + Bar
12.2023 - Current

Host

Applebees Bar + Grill
06.2022 - 12.2023

Food Server/Table Busser

Birchwood Banquet And Party Center
12.2018 - 05.2022

Nordonia High School

High School Diploma
Jillian McClaren