A dedicated receptionist with excellent experience in the industry. Someone who maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Very dependable and quick-learning team player with effective communication and organization skills. Exemplary multitasking, time management and customer service skills. A responsible individual with a willingness to go the extra mile to assist others with finding a solution to their problems. Customer-friendly attitude with proven abilities in handling tasks. Lastly, also a bilingual individual who is fluent in Spanish with a multi-cultural approach.
Overview
6
6
years of professional experience
Work History
Receptionist
Mercedes-benz of West Covina
11.2022 - 02.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Monitored office supplies by checking inventory and placing orders.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Assisted in organizing company events, contributing to successful outcomes through meticulous planning and coordination efforts.
Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
Promoted a positive company image with polished telephone etiquette and professional interaction with clients in-person or via email correspondence.
Coordinated travel arrangements for executives, ensuring seamless itineraries while minimizing expenses where possible.
Managed inventory levels of office supplies, placing orders before depletion to maintain uninterrupted workflow.
Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
Prepared conference rooms for meetings using proper setup procedures according to specific requirements.
Assisted in onboarding new employees by preparing necessary materials and providing an informative orientation tour.
Confirmed appointments, communicated with clients, and updated client records.
Developed innovative design concepts for improved brand recognition and customer engagement.
Volunteer
GUESS Factory
07.2018 - 07.2020
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Assisted with special events and programs.
Education
Bachelors - Business Management
Cal State Fullerton
Fullerton, CA
07.2026
High School Diploma -
South Hills High School
West Covina, CA
06.2022
Skills
Organization skills
Flexible and Adaptable
Self-Motivated
Attention to detail
Excellent communication
Concept Development
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Mercedes-benz of West Covina
11.2022 - 02.2024
Volunteer
GUESS Factory
07.2018 - 07.2020
Bachelors - Business Management
Cal State Fullerton
High School Diploma -
South Hills High School
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