Jillian Moses
Knoxville,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Chuy's Tex-Mex Restaurant
Knoxville, TN
05.2022 - 07.2023
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Greeted guests and sat customers at tables or in waiting areas.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Barista
Starbucks
Harrogate , TN
09.2022 - 01.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Bachelor of Science - Criminal Justice
Lincoln Memorial University
Harrogate, TN05-2025
Skills
- Social Perceptiveness
- Customer Service
- Greeting guests
- Item promotion
- Cash Handling
- POS system operations
Affiliations
- Volunteering at "Barking Cat", a therapeutic animal shelter
- Student Government
References
References available upon request.
Timeline
Barista
Starbucks
09.2022 - 01.2023
Restaurant Hostess
Chuy's Tex-Mex Restaurant
05.2022 - 07.2023
Bachelor of Science - Criminal Justice
Lincoln Memorial University