Jillian Murphy
Derry
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Revere Medical
10.2025 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow.
- Managed patient scheduling, optimizing appointment availability and reducing wait times.
- Maintained accurate patient records in electronic health systems, enhancing data integrity and accessibility.
- Educated patients on treatment plans and medication adherence, improving overall care satisfaction.
Clinical Business Analyst
Mass General Brigham
10.2024 - Current
- Triage IT tickets for EMR
- Coordinate meetings with users
- Coordinate upgrade related staffing
- Remote
Senior Assistant Director of Operations
Steward Medical Group
07.2022 - 10.2024
- Maintain a happy work environment for employees.
- Direct the onboarding of new projects.
- Train new employees
- Using Microsoft word and excel to come up with new employee handbooks.
- Lead different meetings with doctors and other employees
- Remote
Transitional care Coordinator
Steward Medical Group
12.2020 - 07.2022
- Contact patients from their recent hospital stay.
- Triage phone calls.
- Book appointments from psych hospital stays.
- Remote
Medical Assistant
Steward Medical Group
07.2010 - 12.2019
- Responsible for conducting patient blood draws, general injections, EKG's and recording vitals.
- Triage patient phone calls and prepare their rooms for healthcare visits.
- Assist provider with patient examination.
- Accountable for medical inventory maintenance, exam room and medical equipment sterilization.
- Medical room stocking as needed.
Education
Bachelor’s degree - Forensic Psychology
SNHU
Manchester, NH08.2022
Medical Assistant Certificate -
Lincoln Technical Institute
Somerville, MA08.2010
High School Diploma - undefined
Medford High School
Medford, MA06.2009
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12-2027
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- EMR / EHR
- Phlebotomy
Timeline
Medical Assistant
Revere Medical
10.2025 - Current
Clinical Business Analyst
Mass General Brigham
10.2024 - Current
Senior Assistant Director of Operations
Steward Medical Group
07.2022 - 10.2024
Transitional care Coordinator
Steward Medical Group
12.2020 - 07.2022
Medical Assistant
Steward Medical Group
07.2010 - 12.2019
High School Diploma - undefined
Medford High School
Bachelor’s degree - Forensic Psychology
SNHU
Medical Assistant Certificate -
Lincoln Technical Institute
Bachelor of Science - Nursing
Grand Canyon University