Jillian Nessler
Marlton,NJ
Summary
A highly motivated Biobehavioral Health graduate with an extensive understanding of biology, behavior, and health outcomes. Experienced in research methods and data analysis to predict outcomes. 5 years of experience as a pharmacy technician in the medical field working with patients. Passionate about applying healthcare expertise, skills, and experience to the workplace.
Overview
7
7
years of professional experience
Work History
Medication Therapy Management (MTM) Technician
Cureatr
05.2023 - 11.2023
- Managed a high volume of outbound and inbound calls to members to introduce services
- Conducted patient interviews for medical reconciliation and documented comprehensive medication lists
- Clarified medical information while discussing discrepancies and targeted adherence guidance
- Participated in team meetings and training sessions to stay informed on pharmacy practices and performance metrics
- Surpassed productivity and engagement goals and overcame patient barriers
- Promoted to lead position within a few months
- Collaborated with interdisciplinary healthcare teams to ensure patient adherence
Pharmacy Technician
Cooper University Hospital
01.2023 - 10.2023
- Navigated all hospital information systems including Epic to calculate dosage, fill medications, and label with accuracy
- Maximized pharmacy efficiency through expediting medication status effectively to nursing and staff
- Prepared sterile compounding products for IV administration with aseptic techniques and calculations
- Assisted in training new team members on standard procedures and practices
- Supported inventory management through stocking Omnicell's and carousals automated medication dispensing system
Certified Pharmacy Technician and Customer Service
CVS Health
08.2016 - 11.2019
- Assisted pharmacist in the preparation and distribution of patient medications in a timely manner
- Processed prescriptions with accurate data entry and verification of patient information
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and expedite prior authorizations
- Managed accurate patient records, medication inventory, orders, and ensured compliance with regulatory requirements
- Promoted from customer service to a pharmacy technician and certified within 6 months
Education
BS Degree - Biobehavioral Health
The Pennsylvania State University
State College, PA01.2023
Skills
- Microsoft Office (Excel, Word, Outlook & PowerPoint)
- Excel: Advanced Formulas and Functions Certificate
- Google Analytics Certificate
- IBM SPSS Statistics
- Epic Systems
- System Troubleshooting
- Staff education and training
- Customer Service
Timeline
Medication Therapy Management (MTM) Technician
Cureatr
05.2023 - 11.2023
Pharmacy Technician
Cooper University Hospital
01.2023 - 10.2023
Certified Pharmacy Technician and Customer Service
CVS Health
08.2016 - 11.2019
BS Degree - Biobehavioral Health
The Pennsylvania State University
Similar Profiles
Melanie Twining-RakowMelanie Twining-Rakow
Senior Account Manager at CureatrSenior Account Manager at Cureatr
Marie PaulMarie Paul
Pharmacy Technician (Medication Reconciliation) at Cureatr (Company Closed)Pharmacy Technician (Medication Reconciliation) at Cureatr (Company Closed)
India WebbIndia Webb
Certified MTM Pharmacy Technician (Call Center) at TabulaRasa Healthcare/ Cureatr (Medwise Rx)Certified MTM Pharmacy Technician (Call Center) at TabulaRasa Healthcare/ Cureatr (Medwise Rx)
Kalyan BorraKalyan Borra
AI Engineer at CorTrackerAI Engineer at CorTracker
JOE DESAIJOE DESAI
Lockbox Specialist at TD Bank NALockbox Specialist at TD Bank NA