Raynolds Danso
Pruitt Health
Lawrenceville,GA
1
Language
1
Certification
9
years of professional experience
Detail-oriented professional with experience in healthcare and customer service, known for maintaining records and accurate documentation skills, strong customer service skills and clinical knowledge combined to provide safe, effective, quality, and exceptional service in environments. Committed to supporting positive customer outcomes through teamwork and excellent care delivery.
Diligent professional with thorough understanding of medication administration and patient care. Successfully led teams in delivering high-quality service and ensuring compliance with healthcare regulations. Demonstrated strong organizational skills and effective communication in high-pressure environments.
Work History
Lead Medication Technician/ALC
2 Years 7 Months- Keep inventory of all patients’ medications and supplies, which involved ordering and supplying those that are out.
- Monitored client vital signs, including blood pressure, pulse, and glucose levels, for accurate health record keeping.
- Checked for all expiration dates of patients’ medication every week
- Scheduled and coordinated new and follow-up patient appointments to optimize care continuity.
- Communicated effectively, electronically, by phone, and in person with internal and external customers.
- Trained and mentored team members on best practices in medication management and safety protocols.
Medication Technician/Nursing Assistant
5 Years- Assists residents with activities of daily living (ADLs)
- Helps residents in their medication administration.
- Implements and supports resident care plan.
- Assisted residents with their daily activities to enhance their well-being. manage their health conditions.
- Aided nurses by providing essential information about residents' medical conditions. to access residents’ medical conditions.
- Helps residents manage their health conditions.
Men’s Sales/Customer Service Representative
2 Years- Processed customer transactions with accuracy to ensure smooth transactions.
- Maintained organized inventory and stocked merchandise to support sales and customer satisfaction.
- Assists customers in selecting desired merchandise.
- Received and organized shipments for inventory management.
- Responsible for accurate quantity of goods brought to the shop.
- Process items for online purchase and shipment
- Maintained accurate quantity of goods brought to the shop.
- Managed returns and exchanges, ensuring compliance with company policies and procedures.
Education
Bachelor in Education - Mathematics
CompTIA Security+ Certification
DBA/SQL Trained
BS - Basic Education
Bachelor of Science - Biology
Skills
Clinical documentation
Medication inventory management
Electronic health records
employee relations
excel
word
data entry
Outlook
problem solving
Attention to detail
Problem-solving abilities
Excellent communication
Care coordination
Calm under stress
Customer service
Data entry
Record updating
Outlook
Microsoft Excel
Client relations
Complaint resolution
Microsoft outlook
Follow-up skills
Microsoft Office Suite
Microsoft PowerPoint
Filing
excel
word
Analytical skills
filing
fax
Customer relations
Patient support services
Data management
Customer engagement
Computer proficiency
Certification
- CMT - Certified Medication Technician
- Comptia Security+
Languages
English
Full Professional
Timeline
Lead Medication Technician/ALC
Pruitt Health
01.2024 - CurrentRead More
Medication Technician/Nursing Assistant
Sunrise Senior Living
01.2019 - 01.2024Read More
Men’s Sales/Customer Service Representative
Old Navy
01.2018 - 01.2020Read More
BS from Basic Education
Read More
DBA/SQL Trained
Read More
CompTIA Security+ Certification
Read More
Presbyterian College of Education
Bachelor in Education from Mathematics
Read More
Georgia Gwinnett College
Bachelor of Science from Biology
Read More