Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillian Norton

Fallon

Summary

Detail-oriented front desk attendant with expertise in complaint resolution and front desk operations. Proven ability to manage customer inquiries and ensure satisfaction. Committed to maintaining a welcoming environment and efficient service delivery.

Overview

1
1
year of professional experience

Work History

Front Desk Attendant

Parkway Athletic Club
Fallon
05.2025 - Current
  • Greeted members and guests, providing exceptional customer service at Parkway Athletic Club.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained cleanliness and organization of the front desk area and lobby space.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Assisted with membership applications and renewals, ensuring compliance with club policies.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

High School Diploma -

Churchill County High School
Fallon, NV
05-2024

Skills

  • Customer service
  • Payment processing
  • Complaint resolution
  • Front desk operations
  • Problem solving
  • Cash handling experience
  • Organizational skills

Timeline

Front Desk Attendant

Parkway Athletic Club
05.2025 - Current

High School Diploma -

Churchill County High School
Jillian Norton