Jillian Peel
Magnolia
Summary
Dependable professional with extensive experience in customer service and team leadership. Streamlined operations to enhance workflow and fostered high customer satisfaction by effectively addressing client needs and requests.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Team Lead
Walmart
Spring
07.2021 - 06.2026
- Monitored team performance, providing constructive feedback to foster continuous improvement.
- Trained new employees on company policies and operational procedures to ensure compliance.
- Streamlined daily operations, improving team workflow efficiency.
- Facilitated interdepartmental communication to bolster collaboration across teams.
- Implemented safety protocols that ensured a secure work environment for all staff.
- Coordinated inventory management and stock replenishment to ensure optimal stock levels.
Salon Owner/Operator
Self Employed
Casper
06.2012 - 02.2021
- Executed targeted marketing strategies that increased client acquisition and retention.
- Cultivated strong client relationships, resulting in improved loyalty and repeat business.
- Assessed customer needs to recommend personalized nail care solutions, enhancing client satisfaction.
- Conducted personalized consultations to understand unique client preferences.
- Maintained awareness of market trends to identify new opportunities.
- Ensured compliance with health and safety regulations within salon operations.
Stock Person
Home Depot
Casper
02.2015 - 12.2015
- Monitored inventory levels and replenished stock throughout the day to ensure shelves remained stocked for customers.
- Stocked shelves according to store layout and planograms for optimal presentation.
- Conducted periodic inventory inspections and promptly reported out-of-stock items to maintain product availability.
- Performed regular stock counts to verify product availability and accuracy.
- Operated forklifts and pallet jacks to ensure safe movement of heavy items.
- Assisted customers in locating products and answered inquiries regarding inventory to enhance customer experience.
- Welcomed customers into the store and offered assistance with their needs. and directed them to requested products efficiently.
Teaching Assistant
Natrona Schools
Casper
03.2004 - 10.2013
- Conducted one-on-one tutoring sessions to reinforce student understanding of concepts.
- Provided one-on-one support for special needs students.
- Offered complete instructional support for students unable to attend regular classes.
- Monitored student progress and communicated insights to teachers for tailored support.
- Evaluated student assignments and tests to assess understanding. and documented results into filing systems.
- Assisted teachers with classroom management and document coordination to foster positive learning environment.
- Participated in professional development to enhance teaching strategies and classroom techniques.
Education
Continuing Education -
University Wyoming
Laramie, WYLaramie, WY
Nail Technician -
Federico Beauty Institute
Bakersfield, CA06-1993
GED -
North High School
Bakersfield, CABakersfield, CA
Skills
- Inventory Management
- Operational Compliance
- Safety compliance
- Operational efficiency
- Team management
- Employee training
- Customer management
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Work assignment delegation
- Focus and Follow-Through
Certification
- Food Certified
Timeline
Team Lead
Walmart
07.2021 - 06.2026
Stock Person
Home Depot
02.2015 - 12.2015
Salon Owner/Operator
Self Employed
06.2012 - 02.2021
Teaching Assistant
Natrona Schools
03.2004 - 10.2013
Continuing Education -
University Wyoming
Nail Technician -
Federico Beauty Institute
GED -
North High School