Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jillian Pina

San Antonio,Texas

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic and adaptability, excelling in independent work environments. Proven ability to quickly acquire new skills and foster positive interpersonal relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Healthcare Customer Service Representative

DHR
San Antonio, TX
10.2024 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Public Health Intern

Girls on the Run Bexar County
San Antonio, TX
01.2025 - 06.2025
  • Coordinated program materials and communicated schedules to parents and volunteers.
  • Contributed to planning and executing end-of-season 5K event with over 1000 attendees.
  • Maintained applicant tracking systems and tracked recruiting metrics.

Family Support Coordinator

Care.com Inc
San Antonio, TX
01.2024 - 10.2024
  • Delivered full-time care for two children aged 10 and 9, including meals, dressing, bathing, and transportation to activities.
  • Developed daily routines incorporating naps, meals, and playtime.
  • Organized age-appropriate activities including arts and crafts, games, outdoor play, reading time, and music.

Preschool Teaching Assistant

Little Sunshine's Playhouse
San Antonio, TX
02.2024 - 08.2024
  • Helped to implement positive behavior management strategies in the classroom.
  • Supervised children during lunchtime and snack time.
  • Supported small group instruction by helping students understand instructions and complete tasks independently when possible.

Registered Dental Assistant

Rodeo Dental
San Antonio, TX
01.2024 - 01.2024
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Kept accurate records of dental treatments provided for each patient's visit.

Education

Bachelor of Science - Public Health

The University of Texas At San Antonio
San Antonio, TX
06.2025

High School Diploma -

South Texas High School For Health Professions
Mercedes, TX
06.2020

Skills

  • Early Childhood Education
  • Customer service
  • Public speaking
  • Microsoft Office Suite

Certification

Texas Registered Dental Assistant

Infant AED certification

Adult CPR certification

References

References available upon request.

Timeline

Public Health Intern

Girls on the Run Bexar County
01.2025 - 06.2025

Healthcare Customer Service Representative

DHR
10.2024 - Current

Preschool Teaching Assistant

Little Sunshine's Playhouse
02.2024 - 08.2024

Family Support Coordinator

Care.com Inc
01.2024 - 10.2024

Registered Dental Assistant

Rodeo Dental
01.2024 - 01.2024

Bachelor of Science - Public Health

The University of Texas At San Antonio

High School Diploma -

South Texas High School For Health Professions

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