JILLIAN RINKES
Carrollton,OH
Summary
I am seeking the Brand Ambassador position for Greenawalt Hospitality. An experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
OFFICE MANAGER
Rinkes Insurance
06.2023 - Current
- Manages administrative tasks and ensures seamless operations.
- Elevates office efficiency by optimizing administrative processes.
- Takes payments from customers and processes online payments.
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
SOCIAL MEDIA/CONTENT ASSISTANT
Kidfinity Inc.
06.2022 - 08.2023
- Boosted social media reach, creating engaging content that resonated with our audience.
- Managed daily content schedules with a keen eye for detail, ensuring all posts were error-free and on-brand.
- Pioneered unique content strategies, significantly boosting audience engagement.
- Analyzed market trends to tailor content, driving social media success.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Expedited project completion times due to the ability to effectively multitask.
- Created social media content with innovative brand messaging to support new product launches.
ADMINISTRATIVE ASSISTANT
Dodds Funeral Home
06.2020 - 08.2020
- Managed critical administrative tasks, ensuring seamless day to day operations.
- Implemented new filing system, significantly improving document retrieval times.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Ensured accurate record-keeping with diligent data entry.
- Assisted in transportation of sensitive legal documents to off-site locations.
Education
Bachelor of Science - Sports Administration
Kent State University
Kent, OH12.2023
Skills
- Digital Marketing
- Customer Service
- Content Strategy
- Public Relations
- Strategic Planning
- Athletic Program Development
- Excellent Multitasking Ability
- Office Management
- Scheduling and Calendar Management
- Event Planning
- Social Media Content Creation
Internships
- OHSAA Intern, Ohio High School Athletic Association, Columbus, OH - 2022
- Athletic Director Intern, Carrollton High School, Carrollton, OH - 2023
Timeline
OFFICE MANAGER
Rinkes Insurance
06.2023 - Current
SOCIAL MEDIA/CONTENT ASSISTANT
Kidfinity Inc.
06.2022 - 08.2023
ADMINISTRATIVE ASSISTANT
Dodds Funeral Home
06.2020 - 08.2020
Bachelor of Science - Sports Administration
Kent State University
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