Summary
Overview
Work History
Education
Skills
Certification
References
Contact
Volunteer Experience
Timeline
Generic

Jillian Spokaeski

Livonia,Michigan

Summary

Aspiring social worker with a Bachelor of Science degree in social work. Over three years experience at assisted living facilities including memory care. Caring and compassionate professional dedicated to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with a diplomatic nature and energetic approach. Volunteer work at Alternatives for Girls located in Detroit. Looking for hands on experience to develop additional skills in the social work field.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Activities Director

Aspen Assisted Living
Livonia, Michigan
11.2023 - 11.2024
  • Visited with residents to provide sensory stimulation and reality orientation.
  • Implemented activities to provide amusement and socialization for residents.
  • Researched new ideas for activities based on interests expressed by residents.
  • Instructed residents in recreational activities to meet specific psychological and physical needs.
  • Planned programs of events or schedules of activities.
  • Trained workers in company procedures or policies.
  • Coordinated calendars, shifts and activity schedules with staff.
  • Kept activities spaces organized, clean and tidy.
  • Planned special events for holidays, birthdays, and other occasions.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Encouraged residents to participate in recreational activities such as bingo or card games.
  • Coordinated resident care and staffing of memory care services and provided input in pre-admission assessments and decision-making.
  • Interacted with patients and families by addressing questions and concerns.

Medical Assistant/Office Clerk

Avalon Physician Services
Northville, MI
02.2023 - 07.2023
  • Praised for efficient handling of administrative duties such as answering phones, scheduling the providers appointments, maintaining medical records that allowed doctors and nursing staff to focus on the health concerns of their patients.
  • Demonstrated proficiency in taking patient medical histories and vital signs.
  • Scheduling patients lab work.
  • Assessment of patients with cognitive difficulties in support of decade coordination with advance practice providers. Patient behavioral observations assessed and PHQ9 depression screening completed.
  • Reacted calmly and efficiently in emergency situations, and added the personal caring touch that immediately put patients at ease.

Social Work Intern

Loris Helping Hands
Ypsilanti, MI
08.2021 - 08.2022
  • Worked closely with individual patients to set and achieve specific goals
  • Scheduled follow-up appointments and family meetings to support patient progress
  • Interviewed clients to obtain social histories and assess intake needs
  • Built respectful and trusting relationships with clients.

Dietary Server

Cedarbrook Senior Living of Northville
Plymouth, MI
03.2021 - 05.2022
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Assessed guest demeanor and identified negative behavior, addressing with manager
  • Attended company and restaurant required trainings and meetings, improving skills
  • Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.

Activities Assistant

Anthology of Northville Assisted Living
Northville, MI
05.2019 - 03.2021
  • Conducted appropriate and engaging activities for various age groups
  • Solicited community involvement for participation and assistance with activities and events
  • Assisted with decorating and preparing facility for special events and seasonal parties
  • Collaborated with other team members to deliver memorable and fun programs and activities
  • Took residents on community outings
  • Followed COVID protocol during family visits and assisted residents with technology.

Caregiver

Pomeroy Assisted Living
Northville, MI
03.2019 - 04.2019
  • Maintained secure environment for staff and residents, following established safety standards
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
  • Protected health information according to HIPAA policies and procedures
  • Engaged clients through conversation and companionship, promoting independence and social requirements
  • Fostered resident comfort by answering requests and reporting observations to nursing supervisor.

Server

E.G. Nicks of Plymouth
Plymouth, MI
07.2016 - 03.2019
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff
  • Delivered customer checks and securely processed credit card or cash payments
  • Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages
  • Took customer orders and promptly delivered food and drinks.

Volunteer

Alternative For Girls
Detroit, MI
01.2018 - 10.2018
  • Assist with planning the annual prom and other events
  • Call local stores/organizations for donations
  • Did laundry and organized the clothing closet for girls in need
  • Went in the field with the social worker to pick up girs on the streets or from their homes that were in need of assistance or were coming to attend a meeting.

Education

Bachelor of Science (B.S.) in Social Work -

Eastern Michigan University
Ypsilanti, MI

Skills

  • Client Guidance
  • Assisted living/ Memory Care experience
  • Resident support
  • Living Skills Assistance
  • Patient And Family Interaction
  • Visiting Patient Homes
  • Senior activities experience
  • Team management
  • Senior living experience
  • Enrichment program development

Certification

  • International Institute Of Global Endorsement

References

 References available upon request

Contact

Livonia, Michigan 48154

Volunteer Experience

Detroit, MI, Alternative For Girls, 01/2018, 10/2018

  • Assist with planning the annual prom and other events. Call local stores/organizations for donations. Did laundry and organized the clothing closet for girls in need. Went in the field with the social worker to pick up girls on the streets or from their homes that were in need of assistance or were coming to attend a meeting.

Timeline

Activities Director

Aspen Assisted Living
11.2023 - 11.2024

Medical Assistant/Office Clerk

Avalon Physician Services
02.2023 - 07.2023

Social Work Intern

Loris Helping Hands
08.2021 - 08.2022

Dietary Server

Cedarbrook Senior Living of Northville
03.2021 - 05.2022

Activities Assistant

Anthology of Northville Assisted Living
05.2019 - 03.2021

Caregiver

Pomeroy Assisted Living
03.2019 - 04.2019

Volunteer

Alternative For Girls
01.2018 - 10.2018

Server

E.G. Nicks of Plymouth
07.2016 - 03.2019

Bachelor of Science (B.S.) in Social Work -

Eastern Michigan University
Jillian Spokaeski