Jillian Sterling
Saint Charles,MO
Summary
I am the Assistant Manager at Bike Stop Cafe, enhancing customer experience through exceptional service and team leadership. Skilled in staff supervision and problem-solving, I excel in creating positive environments and meeting goals. My expertise includes decision-making and team motivation, driving performance beyond expectations. I work well in fast paced environments, and I think there is always work that needs to be done.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Bike Stop Cafe
05.2022 - Current
- Supervise day-to-day tasks to meet performance, quality and service expectations
- Maintain a clean, safe, and organized store environment to enhance the customer experience
- Develop strong working relationships with staff, fostering a positive work environment
- Monitor inventory and stock for food and coffee items
- Product ordering
Sales Associate
Home Depot
03.2021 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelors - General Business
Missouri State University
Springfield, MOHigh School Diploma -
Francis Howell North
Saint Charles, MO06.2023
Skills
- Customer service
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Team motivation
- Staff supervision
- Goal setting
- Workload management
- Team building
Timeline
Assistant Manager
Bike Stop Cafe
05.2022 - Current
Sales Associate
Home Depot
03.2021 - 08.2021
Bachelors - General Business
Missouri State University
High School Diploma -
Francis Howell North
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