Jillian Subich
Tulsa,OK
Summary
Dedicated administrative professional with over a decade of leadership experience supporting executives and fostering strong relationships with clients and staff. Skilled communicator adept in complex problem-solving and conflict resolution. Committed to enhancing organizational efficiency through effective time management and communication.
Overview
18
18
years of professional experience
Work History
Senior Administrative Assistant
NEXUS Luxury Collection
12.2024 - Current
- Coordinated executive schedules and appointments to optimize time management.
- Facilitated communication between executives and internal/external stakeholders.
- Streamlined administrative tasks through event process development, enhancing workflow and supporting business growth.
- Monitored and promptly responded to incoming emails regarding event inquiries, questions, and payments.
- Answered telephone calls from clients providing assistance on all events.
- Provided administrative support in preparing events contracts, invoices, purchase orders, and other documentation required for T-Squared Social Events.
Director of Development
Northwestern Mutual - Central Florida
08.2024 - 10.2024
- Participated in recruiting, oversaw training and onboarding, and coordinated development for Financial Representatives.
- Oversaw development and mentoring for senior advisors and agency executives.
- Led strategic development initiatives to enhance client engagement and retention.
- Managed cross-functional teams to implement innovative financial planning solutions.
- Cultivated relationships with key stakeholders to drive business growth opportunities.
Director of Business & Client Development
Sightline Financial/Northwestern Mutual
08.2022 - 07.2024
- Developed and implemented business plan that expanded operations through organizational restructuring, targeted marketing strategies, and enhanced client relations.
- Executed Assistant responsibilities and co-led all client meetings.
- Ensured compliance with all regulatory requirements, safeguarding organizational integrity and reputation.
Executive Pastoral Assistant
Action Church
07.2020 - 06.2022
- Coordinated Pastor's calendar, travel, and expense reports to ensure efficient scheduling and resource allocation.
- Developed and delivered engaging content and supplies for weekly Kids Ministry across 4 church locations, enhancing children's participation and learning.
- Led strategic planning sessions to align church missions and community outreach.
- Coordinated volunteer programs to enhance member engagement and participation.
- Developed communication strategies to strengthen connections with congregation members.
Stay At Home Mom
Subich Household
10.2018 - 07.2020
Talent Development Coordinator
GEICO
01.2009 - 09.2018
- Produced annual business plans, completed semi-annual performance reviews, analyzed associate opinion surveys, managed summer internship program, and supported direct and indirect reports across multiple lines of business to enhance overall team performance.
- Managed new hire training and orientation for front-line employees and leaders, ensuring quality assurance standards were met.
- Facilitated talent development programs for employee skills enhancement.
- Coordinated training sessions to improve team performance and engagement.
- Assisted in creating onboarding materials for new hires at GEICO.
Customer Service Representative
GEICO
07.2008 - 01.2009
Education
Bachelor of Arts - Business Administration
Florida Southern College
12.2027
Lakeland Senior High School
05.2007
Skills
- Calendar Management
- Administrative Support
- Logistical Planning
- Expense Tracking
- Workflow Optimization
- Organizational Skills
- Time Management
- Project Management
- Performance monitoring
- Process Improvement
- Program Development
- Staff Training
- Leadership Development
- Communication skills
- Supportive environment
Timeline
Senior Administrative Assistant
NEXUS Luxury Collection
12.2024 - Current
Director of Development
Northwestern Mutual - Central Florida
08.2024 - 10.2024
Director of Business & Client Development
Sightline Financial/Northwestern Mutual
08.2022 - 07.2024
Executive Pastoral Assistant
Action Church
07.2020 - 06.2022
Stay At Home Mom
Subich Household
10.2018 - 07.2020
Talent Development Coordinator
GEICO
01.2009 - 09.2018
Customer Service Representative
GEICO
07.2008 - 01.2009
Lakeland Senior High School
Bachelor of Arts - Business Administration
Florida Southern College