Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jillian Tovey

Albuquerque,NM

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

ABQ Gentle Dentistry
01.2022 - Current
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Monitored patient comfort and safety during dental procedures.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Leasing Consultant

Nals Apartment Homes
07.2020 - 07.2021
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
  • Kept properties in compliance with local, state and federal regulations.

Brand Associate

Old Navy
07.2017 - 07.2020
  • Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
  • Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Applied Science - Integrated Studies

Central New Mexico Community College
Albuquerque, NM
12.2022

Certificate of Completion - Dental Assisting

Central New Mexico Community College
Albuquerque, NM
12.2022

High School Diploma -

Eldorado High School
Albuquerque, NM
05.2018

Skills

  • Patient Relations
  • Dental Records
  • Proficient in Microsoft Office
  • Complex Problem-Solving
  • Team Collaboration
  • Application Management
  • Reporting and Correspondence
  • Customer Service
  • Phone and Email Etiquette
  • Cash Handling
  • CRM software
  • Attention to detail

Accomplishments

    Named on the dean's list in December 2022 for having and maintaining a specific GPA.

Certification

CDA-DANB-certified dental assistant

Timeline

Dental Assistant

ABQ Gentle Dentistry
01.2022 - Current

Leasing Consultant

Nals Apartment Homes
07.2020 - 07.2021

Brand Associate

Old Navy
07.2017 - 07.2020

Associate of Applied Science - Integrated Studies

Central New Mexico Community College

Certificate of Completion - Dental Assisting

Central New Mexico Community College

High School Diploma -

Eldorado High School

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